Posted:
9/16/2024, 5:00:00 PM
Location(s):
Ontario, California, United States ⋅ California, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Position Title: Parking Supervisor
Department: Parking/Security
Reports To: Director of Security/Parking Manager
Classification: Part-time/On-Call/Event based
Compensation: $21.00 an hour
Position Summary: To assist guests of facilities with directions, information and guidance in a friendly, helpful and efficient manner, while fulfilling the specific event requirements as determined by the Parking Manager and the Director Security.
Essential Functions:
* Receive payment of parking fees and making proper change.
* Greet and welcome guests in a friendly and courteous manner.
* Balancing cash and unsold parking tickets.
* Answer questions regarding parking procedures and lot regulations.
* Supervises staff assigned to shift and ensures employees on shift are provided breaks and/or meals breaks
* Conducts shift briefings with staff providing necessary information
* Reviews department checklist and accounts for all equipment
* Notifies Manager of necessary employee counseling
* Interacts with the public and all levels of management and fellow employees
* Monitor employee compliance of facility rules, regulation policies and procedures, and safety requirements.
* Set-up and replace before and after each Event
* Perform other job-related duties as required.
Experience/Training/Education:
* Knowledge of traffic control and organization
* Cash handling experience
License/Certificate:
California Driver's License
Knowledge/Abilities/Skills:
Supervisor experience staff of 10-30
Deal diplomatically with the public and fellow employees
Radio skills
Ability to:
* Greet guests in a friendly manner and be professional at all times.
* Stay calm under pressure.
* Make correct change.
* Being able to stand for prolonged periods of time
* Ability to work with minimal supervision
* Strong Customer Service skills
* Good organization skills
* Ability to effectively supervise staff
* Good written, verbal and interpersonal skills required; ability to interact with all levels of staff including management
* Ability to work irregular hours including, night shifts, weekends and holidays
* Professional presentation, appearance and work ethic
Physical and Environmental Requirements:
Position requires standing for prolonged periods of time. May be subject to adverse conditions: irregular hours will be required. Must be able to lift up to 30 lbs.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Recruiter- Wendy Canahui
ASM Global - Toyota Arena
4000 E Ontario Center Parkway
Ontario, CA. 91764
Applicants that need reasonable accommodations to complete the application process may contact 909-937-3013
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Website: https://www.asmglobal.com/
Headquarter Location: Los Angeles, California, United States
Employee Count: 10001+
Year Founded: 2019
IPO Status: Private
Industries: Customer Service ⋅ Event Management ⋅ Events ⋅ Innovation Management ⋅ Media and Entertainment