Posted:
1/9/2026, 12:54:57 AM
Location(s):
Troy, Michigan, United States ⋅ Michigan, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
What You’ll Do:
Continually grow and service the business by providing outstanding customer service
Complete simple and complex commercial real estate escrow transactions by determining requirements and acting as a neutral liaison between buyer, seller, and lender
Work cross-functionally with Underwriting to monitor and mitigate risk to the company
Responsible for ensuring that all funds are properly accounted for and disbursed in accordance with the terms of the contract
Complete closing by reviewing, recording, and filing documents including preparing and distributing final closing statements and title, ensuring adherence to delivery dates and timelines.
Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction
Comply with regulatory requirements by adhering, and enforcing adherence, to requirements
What You’ll Bring:
2-4 years of escrow related experience as an Escrow Officer, preferably in commercial real estate.
Passion for helping customers while maintaining a professional and positive attitude
Excellent verbal and written communication with both customers and colleagues; uses various types of communication to meet customer expectations and build relationships
Problem solving with strong organizational skills, detail oriented and knows how to navigate internal and external resources to resolve issues
May require escrow officer certification dependent upon state
Comfortableness working with technology and proprietary programs; adapts quickly to new software applications and technologies
Thrives in contributing to a team, working together to deliver beyond customer expectations
High School Diploma/Equivalent
Pay Range: $27.40-$36.53 Hourly
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
#LI-SD1
Website: https://www.firstam.com/
Headquarter Location: Santa Ana, California, United States
Employee Count: 10001+
Year Founded: 1889
IPO Status: Public
Industries: Financial Services ⋅ Insurance ⋅ Property Insurance ⋅ Real Estate ⋅ Real Estate Investment