Job Summary :

Serves in- and out-patients needing Physical, Occupational and Speech Therapy Services through prompt and effective assistance to the therapist and maintains/cleans equipment and treatment areas. Assures that the departments' customer needs are met through his/her promptness of phone skills and relaying information pertaining the customers requests.

Job Description

Essential Responsibilities:

1. Use common sense and special clinical skills to care for the sick or handicapped with regard to the patients age and diagnosis.
2. Supports hospital mission and values statement, strategic plan and vision, and department service statement and department philosophy.
3. Assists therapists with patient treatments in order to improve the efficiency and effectiveness of the treatments. The assistance is supervised by the therapist and may include, but not limited to, a) assisting in the following treatments:  hot packs, cryotherapy, exercise supervision, monitoring of vital signs, ambulation and transfer training, dressing changes, b) setting up the following equipment: US, electrical stimulation, vasopneumatic compression, assistive devices, sterile fields, and c) assisting patient with dressing, preparing patient for treatment (ie. positioning), delivering equipment to the patient in-house, and working as a liaison between the patient and therapist.
4. Responsible for assisting with front office tasks as limited to the following:

a) patient chart preparation,

b) entering of patient charges,

c) monitoring computer in-patient orders and initiating proper paperwork,

d) pulling up computer information for therapist as requested per,

e) filing,

f) completion and appropriate follow-up on paperwork associated with rental of electrical stimulation units and assistive devices, custom-measured supports and insurance verification requested information,

g) copying/faxing, and

h) ordering and stocking department supplies, and

i) miscellaneous office tasks.
5. Displays excellent guest relations with all patients and customer correspondence and displays excellent telephone etiquette. Greets visitors, patients, and other personnel in a positive and prompt manner, ascertains their nature of business, and refers to the appropriate person or department in a timely manner.
6. Efficiently and effectively keeps neat, clean, and organized the treatment areas, equipment and supplies, and follows the routine cleaning and maintenance schedules.  Responsible for monitoring and stocking inventory of medical supplies and linens.
7. Transports in-patients to and from the therapy departments for treatment when necessary.
8. Observes patients during treatment and notifies therapist of any distress or at the completion of treatment. Notifies therapist of any malfunctioning of equipment.
9. Participates in the mandatory orientation, monthly meetings, and inservice training related to his/her position.
10. Responsible for the clinical development of self and facilitates teamwork intra- and inter-departmentally.
 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Education and Experience Required:

1. High school diploma or the equivalent preferred.

2. No previous experience required, but prefer previous in similar work setting or work experience requiring the utilization and demonstration of communication skills. 

3. Prior computer experience knowledge preferred especially specific to Microsoft Word, Windows, Microsoft Excel, Meditech, or data entry.

Mandatory Licensure/Certifications:

CPR certification preferred.  If he/she does not have at the time of hiring, it will be the associate’s responsibility to provide proof of certification within six months of start date.

Work Shift :

1st Shift (United States of America)

Scheduled Weekly Hours :

24