Tennessee Williams famously captured the charm and romance of our city in his plays and stories, and it's all on show here at Loews New Orleans Hotel. Located in the Warehouse District, discover comfort and luxe experiences all within the heart of the Big Easy. Welcome to New Orleans' Cultural Crossroad.

Who We Are: Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their “uniquely local” community in order to curate exciting, approachable and local travel experiences for guests.

What We’re Looking For: Loews Hotels & Co seeks a detail-oriented team player to support the day-to-day operation of the Meetings & Events department while contributing to the delivery of exceptional experiences for both clients and team members alike.

Who You Are:

· Dedicated to the details and the deadlines, always looking to dot every ‘i’ and cross every ‘t’ in a timely manner

· Excellent communicator with an ability to adapt to the communication styles of others

· A highly motivated self-starter seeking an opportunity to learn and grow

· A service professional with a passion for hospitality

What You’ll Be Doing:

Attend pre-convention meetings

• Perform on-site billing review with clients when requested
• Coordinate billing set-up with FSC prior to group arrival
• Coordinate invoicing for deposits with FSC
• Monitor collection of past due deposits
• Coordinate group commission payments with FSC
• Post charges for third party vendors as required
• Scan backup to FSC for charges posted locally
• Process invoices for third party vendors for payment & ensure included on billing to customers
• Complete group & catering workbooks pre and post events
• Verify PM accounts established 45 days before group arrival
• Arrange for cash paid outs as required by clients
• Monitor direct billing/approval process
• Act as first point of contact to provide missing information for FSC, or answer questions or
• disputes presented by credit or billing staff at FSC
• Research check payment questions posted by cash applications group (from check log)
• Manage “open folio” for items F.O. has not processed correctly, and continue to train local staff on handling of open folio issues
• Review any bills locally (only as requested)
• Ability to perform “Physical Requirements” and “Mental Effort Requirements” as explained
• Ensures all tasks on Property Group Billing Checklist are completed by correlating departments prior to turning over to FSC / sending invoice to client.
• Attends monthly hotel credit meetings.
• Assist Sales and Meeting & Events team with any projects as needed.
• Ensure VIP reservations are properly entered in PMS.
• Assist with blocking and inspection of VIP accommodations, including coordination of amenities.
• Work closely with Sales, Meeting & Events team for site visits, including daily inspection of site rooms in coordination with front office and housekeeping teams.
• Other duties as assigned

Your Experience Includes:

· 1 Year of Hospitality Experience

· Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)

· Knowledge of Hotel Operational Systems, such as Delphi, preferred

· Able to work a flexible schedule, including weekends and holidays

What We Offer:

· Competitive health & wellness benefits, 401(K) & company match

· Paid Sick Days, Vacation, and Holidays

· Training & Development opportunities, career growth

· Tuition Reimbursement

· Employee Hotel Rates

· Other discounts and more