Customer Support Agent

Posted:
9/11/2024, 3:35:34 AM

Location(s):
Utah, United States ⋅ Provo, Utah, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
Hybrid

Who We Are

Angel Studios is the home of stories that amplify light. Through its platform, thousands of “Angel” investors choose which titles will be created, funded, and distributed. Angel Studios allows creators and audiences to form passionate communities around their creative projects, making the story behind the story as important as the final project itself. Some of the studio's key projects-- The Sound of Freedom and Dry Bar Comedy --have earned billions of views around the world. Learn more at Angel.com

We’re looking for passionate team members who want to build world-class products that will reshape media over the coming decades. Learn more about:
Join us and be part of stories that matter.

Job Description 

Summary/objective:

Customer Support Agents are responsible for providing quality customer support on behalf of Angel Studios and be the first point of contact for customer concerns. This role specifically will be handling customer resolutions.

Work environment - When in the main office, expect a comfortable, air-conditioned work environment. Team members are issued their own desks, but the office is an open, shared space and can be fast-paced and occasionally noisy.

Physical demands - Will need to be able to sit or stand at a desk for extended periods of time. 

Position type and expected hours of work - Full-time, 40 hours per week.

Travel required - Travel is not anticipated for this position.


Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.


Angel is an Equal Opportunity Employer:

At Angel Studios, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.

Work authorization - Must be authorized to work in the United States. 

Angel Studios

Website: https://angel.com/

Headquarter Location: Provo, Utah, United States

Employee Count: 101-250

Year Founded: 2021

IPO Status: Private

Last Funding Type: Debt Financing

Industries: Digital Entertainment ⋅ Film Production ⋅ Media and Entertainment ⋅ TV Production ⋅ Video Streaming