Posted:
8/25/2024, 2:15:09 PM
Location(s):
New South Wales, Australia ⋅ Sydney, New South Wales, Australia
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Growth & Marketing
Workplace Type:
Hybrid
Write your story with a career at Zip
We are looking for a Marketing Research Manager to support Zip through the next growth phase. We are looking for an experienced researcher who will work exceptionally well in a customer-led fast-growth tech company, based in Sydney, Australia.
The Marketing Research Manager will work closely with our external agency partners and internal stakeholders to help craft our customer and marketing programs to be the very best they can be. Bringing 5-7 years of industry experience and best practice to the forefront of customer intelligence, you will be responsible for the on-time delivery of market intelligence, analysis and research reports.
Your ability to drive innovation forward at a fast pace, respond quickly to new learnings and data, multi-task projects and then quickly adapt is essential for success in this role. This role will suit an experienced market research professional or someone from a Marketing or Product background that wants to further their career by applying both quant and qual methods in a fast-paced tech environment.
As Marketing Research Manager at Zip, you will be responsible for answering business questions across our Marketing, Product & Commercial Teams by using data and insights to drive recommendations. You will be equally focused on deeply understanding the millions of existing customers as well as the millions of people yet to try Zip by creating the processes and tools for unearthing the voice of customers and integrating this into Zip’s marketing strategy and planning rhythms.
This role requires good knowledge of running primary research methods (such as surveys, consumer research studies, interviews, market research and focus groups), as well as secondary methods such as macro trend analysis, macroeconomic data and desktop research. In this role, you will have a unique opportunity to work with stakeholders across the entire Zip ANZ business.
Interesting problems you’ll get to solve
What you’ll bring to the team
What you’ll get in return
As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.
Zip is a place where you’ll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.
Zipsters tell us these are just some of the best things about working here. You’ll also receive:
Be a part of a team that reflects the diversity of our customers
We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.
Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.
And finally…get to know us
Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.
Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.
We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.
We are a proud 2024 Circle Back initiative employer and will respond to every applicant.
Website: https://ziphq.com/
Headquarter Location: San Francisco, California, United States
Employee Count: 251-500
Year Founded: 2020
IPO Status: Private
Last Funding Type: Series C