Posted:
12/17/2025, 4:27:42 AM
Location(s):
Philadelphia, Pennsylvania, United States ⋅ Pennsylvania, United States
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Product
Job Summary
As Program Manager, Learning & Development, you will play a critical role in executing and delivering Comcast’s Corporate & Headquarters (CHQ) learning strategy, bringing programs to life for employees across the organization. This role focuses on planning, organizing, and implementing learning initiatives that align with business priorities and ULearn focus areas. You will partner closely with LXPs, the portfolio team, and business leaders to ensure seamless integration and adoption of learning experiences. Reporting to the Senior Director, Engagement, you will support consulting for DISC requests while driving execution for all other activities.Job Description
Core Responsibilities:
Execute learning programs and initiatives aligned to CHQ’s learning strategy, ensuring smooth delivery and engagement across supported groups.
Plan and organize program timelines, resources, and logistics to bring learning experiences to life in a scalable, digital-first way.
Partner with LXPs, portfolio teams, and business leaders to coordinate implementation and ensure alignment with Skill Forward priorities.
Support DISC consulting requests by gathering requirements, coordinating solutions, and ensuring timely delivery.
Develop communication materials and deployment resources (emails, kickoff decks, post-learning surveys) in collaboration with divisional and corporate communications teams.
Monitor program execution and follow up on learning experiences, collecting feedback and sharing insights with stakeholders to improve future delivery.
Collaborate with Talent Management, HR Business Partners, and internal teams to integrate learning into talent planning and development actions.
Track participation and engagement metrics, using data to inform adjustments and enhance program effectiveness.
Coordinate with external vendors or internal SMEs as needed to deliver innovative learning solutions.
Support cross-team efforts for engagement initiatives across divisions and corporate groups.
Ensure consistent, timely communication and alignment with stakeholders throughout program lifecycle.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Consulting, Learning and Development (L&D), Meeting Goals, Program ManagementWe believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable)
Relevant Work Experience
7-10 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Website: http://corporate.comcast.com/
Headquarter Location: Philadelphia, Pennsylvania, United States
Employee Count: 10001+
Year Founded: 1963
IPO Status: Public
Last Funding Type: Grant
Industries: Internet ⋅ Telecommunications ⋅ TV ⋅ Video ⋅ Web Hosting