Field Facilities Specialist

Posted:
2/20/2025, 4:00:00 PM

Location(s):
Menomonee Falls, Wisconsin, United States ⋅ Wisconsin, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Role Specific Information

About the Role

As Field Facilities Specialist, you will perform maintenance and handyman services in Kohl's stores, ensuring company brand standards are maintained. You will meet budgets, communicate effectively with both internal and external customers and perform all work in a quality manner, following all safety rules and regulations.

Job Description

 

What You’ll Do

  • Complete work orders as assigned by supervisor timely and accurate

  • Ensure all necessary materials and tools to perform daily work are available and kept in good condition (Kohl’s will provide all needed tools)

  • Perform interior store repairs and maintenance with a focus on door (interior and exterior) and plumbing (faucet, toilet, water heater, etc.) repair

  • Perform interior lighting and electrical repairs, including lamp/ballast replacement and minor outlet repairs

  • Perform flooring, carpet, tile, patch and paint, carpentry, laminate, wallpaper, fixture and equipment repairs

  • Perform exterior maintenance of the building, including low elevation, building painting, curb/ramp painting, power-washing, and minor common area maintenance repairs 

  • Assist stores with housekeeping problem-solving and suggested solutions for store associate teams and contract cleaning providers to increase CLEAN presence in stores

  • Communicate safety and cleanliness issues and action plans to resolve

  • Identify interior and exterior maintenance issues that need resolution by exterior vendors and enter issues into Web Based Facilities Management program for assignment and completion

  • Communicate recaps regularly to the Territory Facilities Manager and/or Store and District Managers of stores visited, wins and opportunities found and issues resolved on store visits

  • Additional tasks may be assigned

 

What Skills You Have

Required

  • Ability to work independently 

  • Effective verbal and written communication skills 

  • Proficiency in Microsoft Word and Excel, navigation of websites and ability to utilize new computer systems, including smartphones

  • 2-4 years of prior maintenance work with a strong focus on door, plumbing, electrical/lighting and handyman Services

  • Prior retail or office building maintenance experience

  • Familiarity with general maintenance tools and tasks

Preferred

  • Ability to repair a variety of other interior/exterior issues as assigned by Supervisor, including equipment and CAM items

 

Special Requirements

  • Moderate lifting – 25 to 50lbs on a regular basis

  • Ability to travel up to 100% of the time with some overnight stays based on store schedule/location

  • Ability to climb/work on ladders up to 12ft in height to address lighting, painting, etc. issues

  • Valid driver’s license with a currently registered vehicle

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

  • Ability to perform the accountabilities listed in the “What You’ll Do” Section

  • Ability to comply with dress code requirements

  • Basic math and reading skills, legible handwriting, and basic computer operation

  • Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company

  • Ability to learn and comply with all company policies, procedures, standards and guidelines

  • Ability to receive, understand and proactively respond to direction from leadership and other company personnel

  • Ability to work as part of a team and interact effectively and appropriately with others

  • Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes

  • Ability to satisfactorily complete company training programs

  • Ability to use a personal computer for tasks such as communicating, preparing reports, etc.

  • Ability to plan, prioritize and monitor activities across business units

  • Ability to complete or oversee the completion of assigned projects in a timely manner

  • Ability to perform work in accordance with the Physical Requirements section

Physical/Cognitive Requirements