Hunger Free America (HFA) is seeking an experienced Salesforce Administrator to support the expansion of our various departments’ work in Salesforce. HFA’s Benefits Access Department will be expanding our reach by launching a call center to assist NYC residents with their SNAP, WIC, Fair Fares, and Cash Assistance benefits. The new Salesforce Administrator will work with HFA’s Data Department on the scoping, implementation, and training of the call center into our existing Salesforce structure. Other projects the Salesforce Administrator is expected to provide support on include but are not limited to: implementation of a new nationwide job training initiative, maintenance of HFA’s national database of food assistance programs, migrating HFA’s national Hunger Hotline data into Salesforce, and assisting the Development Department with donor engagement.

Reporting directly to the Salesforce and Systems Engineering Lead, the Salesforce Administrator is responsible for assisting in the implementation and maintenance of the new benefits access call center, along with supporting a variety of other HFA departments’ work in Salesforce.

This is a remote position, but living within commuting distance to our New York City offices for occasional in-person meetings is considered a plus.

Hunger Free America / NYC is an equal opportunity employer. People of all races, sexual orientations, ages, faiths, economic and social backgrounds, genders, physical abilities, and national origins are strongly encouraged to apply.