Patient Companion

Posted:
9/19/2024, 4:28:37 PM

Location(s):
Port St. Lucie, Florida, United States ⋅ Florida, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Medical, Clinical & Veterinary

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Patient Companion

                        

Location

Port St Lucie

                    

Facility

CC Tradition Hospital

                     

Department

Nursing Administration-Weston Hospital

                      

Job Code

001103

                     

Shift

Day/Evening/Night/Weekend

                       

Schedule

6:00am-6:30pm/6:00pm-6:30pm

                       

Job Summary

                         

Job Details

Join our team at Cleveland Clinic Martin Health’s Tradition Hospital and experience world-class healthcare at its best. Tradition Hospital supports patients from Port Lucie and the surrounding communities. Cleveland Clinic is a top-ranked hospital in the nation and Cleveland Clinic Martin Health ranks in the top in Florida. Martin Health also ranks as high-performing in many procedures and conditions in Florida, and is among the top hospitals in the nation as scored by “The Joint Commission.” 

​As a Patient Companion, you will provide caregiver support by assisting
with constant observation of patients. Your primary duties will include assisting with delivering direct and indirect care for one to two patients, providing comfort and companionship and assuring basic patient safety through tasks including documentation, assisting with activities of daily living, assisting with mobility and transfers, applying restraints and assisting in taking vital signs. 

  

The ideal future caregiver is someone who: 

Is flexible and adept at managing challenging situations. 

Is a team player. 

Has good communication skills. 

Can diffuse difficult situations and act decisively for patients’ best interests. 

Is empathetic and sensitive to patients’ needs. 

  

This is an excellent opportunity for student nurses not yet eligible to be a PCNA to gain hands-on experience or for someone interested in moving toward a fulfilling career in clinical care. 

 

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare. 


Responsibilities:

  • Assures basic patient safety by monitoring patients to make certain that catheters, tubes, or other medical equipment are not inadvertently removed or disconnected.
  • Assists with putting assigned patients in rooms, taking vital signs, weights, pulse oximetry.
  • Assists/accompanies the patient at all times including transport, tests, transfers, ambulation; remains with patient.
  • Collects patient specimens for laboratory testing.
  • Identifies and reports changes in patient status to Registered Nurse or physician as appropriate.
  • Follows protocols and initiates CPR and other emergency measures as required.
  • Acknowledges patient concerns/needs and notifies appropriate staff for assistance when necessary.
  • Provides hand-off communication regarding patient information and activities to the nurse responsible for the patient as well as the next patient companion assigned.
  • Participates in hand-off report at the beginning and end of each shift; as well as at the time of any meals, breaks or change in caregiver.
  • Performs environmental/safety check as required.
  • Collaborates with members of the health care team to promote the delivery of patient care and the overall functioning of the unit.
  • Collaborates with personnel in nursing and supportive services in assuring a safe and clean patient environment.
  • Demonstrates ability to empathize with patients suffering from physical or emotional difficulties.
  • Interacts with patients, visitors and all personnel in a courteous manner.
  • Participates in the resolution of conflicts in a healthy and constructive manner.
  • Maintains confidentiality of information regarding patients and co-workers.
  • Demonstrates respect for individuals' cultural and social differences.
  • Completes all documentation on the Unlicensed Assistive Personnel (UAP) flow sheet as directed by the assigned RN.
  • Contributes to the positive atmosphere of the workplace.
  • Other duties as assigned.
  • Assists with direct and indirect patient care for one to two patients as assigned, or if assigned to a closed unit provides constant observation only for safety for three to four patients.

Education:

  • High school graduate or GED.

Languages:

Certifications:

  • Heartsaver Level of Basic Life Support (BLS) through American Heart Association (AHA) for healthcare providers must be obtained within the 3 months of hire.

Complexity of Work:

  • Within scope of job, requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
  • Must be able to work in a stressful environment.

Work Experience:

  • Completion of a hospital based patient companion training program or equivalent experience.
  • In lieu of experience, candidates may also be currently enrolled at an accredited school of nursing, with completion of a nursing fundamentals course or have completed hospital based NA/PC orientation or equivalent.
  • Knowledge and understanding of basic patient care activities to include basic hygiene, skin care, normal vital signs and other general hands-on patient care functions.

Physical Requirements:

  • Requires full body motion to move and lift patients, manual finger dexterity with good eye-hand coordination; involves extensive standing and walking.
  • Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.
  • Physical Demand requirements are in excess of those for Light Work.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities