Posted:
4/16/2026, 5:28:59 AM
Experience Level(s):
Mid Level
Field(s):
Customer Success & Support
Workplace Type:
Remote
When our values align, there's no limit to what we can achieve.
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.
Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.
Job Responsibilities:
Oversee the planning, execution, and support of clinical site management contracting activities performed by SCBAs.
Recruit, manage and lead SCAs across their respective region.
Ensure SCAs are adequately trained and support training needs.
Ensure SCAs achieve expected quality compliance standards.
Allocate study assignments and coordinate the activities of SCBAs.
Ensure SCBAs meet expected study timelines and study objectives.
Support SCBAs with resolution of significant legal, budget, or payment related issues.
Perform periodic review of SCBA processes to ensure maximum efficiency without adversely affecting customer service.
Identify opportunities to improve processes, efficiency, and team effectiveness. Encourage innovation and continuous learning within the team.
Qualifications
Basic Qualifications:
Bachelor's degree or above
Minimum 2 years prior experience managing direct reports Prior experience in Clinical Contracting and budgets English proficiency and local language.
Preferred Qualifications:
4+ years prior experience managing direct reports
Website: https://www.parexel.com/
Headquarter Location: Waltham, Massachusetts, United States
Employee Count: 10001+
Year Founded: 1982
IPO Status: Delisted
Last Funding Type: Venture - Series Unknown
Industries: Biopharma ⋅ Biotechnology ⋅ Consulting ⋅ Industrial ⋅ Medical Device ⋅ Web Development