Experience Governance Program Manager

Posted:
9/13/2024, 8:05:32 AM

Location(s):
Texas, United States ⋅ Spring, Texas, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Product

Experience Governance Program Manager

Description -

Are you an excellent team player with experience in the field of experience governance? Are you ready to drive best practices across a varied digital portfolio spanning many types of end users? 

HP is seeking a program lead for the experience governance office under the office of the Chief Customer Officer. This individual must be organized and collaborative and display strong written and verbal skills. Leveraging these capabilities, the Governance Program Manager will work with team across HP to discover, capture, drive consensus on and then publish policy regarding user experience. This role is across HP and offers a unique opportunity to interact with teams across the entire company and in many disciplines. 

Key Responsibilities 

  • Support the three pillars of advocacy: community, content, and connection  
  • Create and conduct training sessions about digital governance 
  • Empowers and Supports the governance community through internal communication channels 
  • Drives consensus from stakeholders and subject matter experts regarding policies and best practices 
  • Writes best practices and policies to be published to the governance website 
  • Tracks compliance with written best practices and policies 
  • Support relationships between users in the community 
  • Host governance office hours and huddle sessions 
  • Contributes to internal and external events, conferences, and articles 
  • Synthesizes governance feedback 
  • Contributes to Governance community  
  • Contributes to our team and culture through collaboration, proposing improvements, and sharing feedback 

Qualifications 

  • BS degree in Design, Technology related field, or equivalent experience 
  • 3+ years in governance, compliance or equivalent experience 
  • 6+ years project management experience 
  • Excellent verbal and written communication skills 
  • Strong listening skills 
  • Experience with compliance, privacy, accessibility and user experience 
  • Understanding of the value and principles around governance and how it can enhance the user experience 
  • Expert level negotiation skills 
  • Excellent organization skills 

The base pay range for this role is $118,050 to $181,800 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only).  Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous time off policies, including; 
    • 4-12 weeks fully paid parental leave based on tenure
    • 11 paid holidays
    • Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job -

Software

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

Relocation -

Yes

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement