The Mortgage Funding and Broker Support team is Primarily responsible for the administering of routine residential mortgage portfolio from new loan inception to maturity or discharge. In addition to preparing and processing all mortgage-related transactions and documents, this position requires a high degree of Accuracy and Teamwork. 

Position Responsibilities:

• Set up and administer new mortgage business and process the related financial transactions

• Address routine queries from internal and external customers

• Maintain control of all security/property documents.

Required Qualifications:

• General knowledge of residential mortgage business and mortgage underwriting practices.

• Knowledge of real estate law Knowledge of mortgage-related provincial legislation.

• Excellent customer service skills and strong interpersonal skills

• Excellent written and oral communication skills

• Proven organization and time management skills

• Strong attention to detail and ability to work in a high-volume, fast-paced environment

• Ability to understand and correctly interpret legal mortgage documents

• During peak times overtime will be required.  

Preferred Qualifications:

• Oral and written French language skills are an asset but not required.

• Sound knowledge of MS Office programs, such as Word and Excel Previous Banking experience

When you join our team:

• We’ll empower you to learn and grow the career you want. 

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. 

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Waterloo, OntarioHybrid

Salary range is expected to be between

$41,925.00 CAD - $69,875.00 CAD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.