Insulet started in 2000 driven to achieve our mission of enabling our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients who have insulin-requiring diabetes, by using innovative technology that is wearable, waterproof, and lifestyle accommodating. We are on an exciting trajectory of significant growth and global expansion enabling us to reach more patients around the globe. 

We are looking for highly motivated, performance driven individuals who want to be part of building our Center of Excellence and be at the forefront of our rapidly growing global footprint. We are looking to hire amazing people who are guided by shared values and desire to exceed customer expectations. Our continued success depends on it. 

Position Overview 

This position offers a unique opportunity to become a major contributor to a team dedicated to changing the lives of people with diabetes around the world. The successful candidate must be bilingual demonstrating high level of expertise in Japanese. Technically savvy using Android and iOS based phones as well as Excel, Word, and PowerPoint. Working knowledge of software testing is desirable. Your team will be based in US and Mexico, this can be a fully remote position conforming to the US EST time zone, time management and organization skills are musts.  
 

Responsibilities  

• Inspect translated text for context translation accuracy and errors. 

• Review Software user interfaces, Documentations, User guide, Training material, Packaging, and other localized content for consistency, quality, and adherence to localization requirements. 

• Be the Subject Matter Expert (SME) within Insulet providing detailed feedback on translated screens and other materials.  

• Foreign language research of certain medical terms and their proper use. 

• Ability to make recommendations regarding cultural/localization issues affecting software products. 

• Create and maintain terminology to ensure accuracy, consistency, and cultural conformity. 

• Work closely with Development, Software testing, QA, and UX addressing changes and feedback.  

• Work as part of a dynamic team on a wide variety of projects. 

• Coordinate Internal review of screens and their localization.   

• Log issues in Insulet bug tracking system (JIRA) and follow up on resolutions. 

• Serve as main/backup linguistic expert for language translation.  

• Understand the downstream impacts of localized screens on User guides, training, marketing, etc.  

• Participate in meetings and provide status updates to direct reports and various stake holders.   

Required Skills and Competencies 

• Bi-lingual at minimum, translator-level fluency in Japanese.  

• Strong command of written and spoken English.  

• Proficiency with common Microsoft Office software (Outlook, Word, Excel, PowerPoint etc.) 

• Excellent written/verbal communication skills. 

• Highly detailed and organized.  

• Ability to multitask and work under pressure in a fast-paced deadline-driven environment.  

• Ability to work on a team and communicate effectively with other team members.  

• Motivated and able to learn fast. 

Desirable Skills 

• Experience with localization processes and technologies.   

• Previous experience in software testing.   

• Knowledge of two or more languages besides English (i.e. multilingual)  

• Knowledge of linguistic concepts.  

• Previous experience using JIRA.  

Education and Experience 

• BS degree in a relevant field or BA with 2 year experience in localization related field 
   

Additional Information 

• The position can be remote, hybrid or in-person at our Acton Headquarters 

• Travel is estimated at 0% but will flex depending on business needs. 

NOTE: This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired). #LI-Remote