Job Description Summary

In this role you will manage transportation and related logistics of goods and services to and from internal and/or external customers/suppliers. Impact quality of own work and the work of others in the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations. The Parts Operations and Fulfillment Specialist will be responsible for ensuring the efficient and accurate management of service parts for GE Healthcare equipment within Bangladesh. This role involves overseeing the entire parts lifecycle, from order placement and inventory control to dispatch and delivery, to support field service engineers and ultimately enhance customer satisfaction.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Key Responsibilities:

• Process and track service parts orders from field service engineers and internal stakeholders, ensuring accuracy and timely fulfillment.

• Coordinate with local and international logistics partners for inbound and outbound shipments of parts, ensuring compliance with customs regulations and timely delivery.

• Liaise with GE Healthcare global parts centers and local suppliers to ensure a consistent and reliable supply chain.

• Oversee the return process for defective or excess parts, ensuring proper documentation and adherence to company policies.

• Generate reports on parts availability, inventory turnover, delivery performance, and other key metrics to identify areas for improvement and support decision-making.

• Proactively identify and implement improvements to parts operations processes to enhance efficiency, reduce costs, and improve service levels.

• Ensure all parts operations adhere to GE Healthcare's quality standards, regulatory requirements, and health & safety guidelines.

• Work closely with Field Service, Sales, Finance, and Supply Chain teams to ensure seamless parts support.

Job Qualifications:

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.

• Minimum of 5-8 years of experience in parts operations, supply chain, logistics, or inventory management, preferably within the healthcare, manufacturing, or high-tech industry.

• Proficient in using ERP systems (e.g., SAP, Oracle) for inventory management and order processing. Strong command of Microsoft Office Suite, especially Excel for data analysis.

• Solid understanding of import/export procedures, customs regulations, INCOTERMS , Bank Guarantee and local logistics infrastructure in Bangladesh. Ability to analyze data, identify trends, and make data-driven decisions to optimize parts operations.

Desired Characteristics:

• Excellent written and verbal communication skills in English and Bengali.

• Strong problem-solving abilities and a proactive approach to addressing operational challenges.

• Meticulous attention to detail to ensure accuracy in inventory records and order fulfillment.

• A strong commitment to supporting internal and external customers to ensure high levels of satisfaction.

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Disclaimer: GE HealthCare will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide employment with GE HealthCare. 

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