Are you ready to join EPIC STAFFING GROUP and unlock a world of extraordinary opportunities? We're not just a company, we're a dynamic force of innovation and collaboration. Dive into a workplace where your creativity is cherished, your growth is prioritized, and your impact on healthcare and life sciences is monumental. If you're ready for a thrilling journey where passion meets innovation, EPIC is waiting for you. Let's make every day an adventure together!

About the Position: 

The Manager of Relationship Management is responsible for leading a team of Relationship Managers to cultivate and maintain strong relationships with the Clinicians on Assignment (COAs) and clients for Epic Special Education Staffing. This role is responsible for guiding, training, and mentoring team members while developing strategic initiatives to enhance candidate satisfaction and foster long-term partnerships to support business growth and retention.   

About Us: 

We are a mission-driven organization dedicated to supporting K–12 Special Education programs across the country through high-touch recruitment and retention solutions. Our exclusive focus on school-based services allows us to bring deep subject matter expertise to the students, educators, and communities we serve. As a member of our corporate team, you’ll help enable the clinicians and educators who make meaningful, lasting differences in the lives of children with diverse learning needs. We are passionate about building a supportive, inclusive work environment where purpose and people come first, because when we empower our teams to thrive, students thrive. Here, your work directly contributes to a brighter future for every learner. 

What You’ll Do: 

• Manage a team of Relationship Managers, providing guidance, training, and mentorship to enhance team performance and professional development.  

• Support leadership in establishing and monitoring key performance indicators (KPIs) to measure the success of relationship-building efforts.  

• Analyze outcomes to drive continuous improvement and refine strategies for COA and client engagement.  

• Ensure adherence to established processes and procedures.  

• Foster a culture of empowerment, confidence, and support within the team.  

• Develop and implement strategic initiatives to build and strengthen relationships with COAs and school clients.  

• Drive the creation of a personalized and supportive experience for COAs to enhance satisfaction and success.  

What You’ll Bring: 

• Four years of relationship management or equivalent experience with a proven track record in developing and implementing strategic relationship management initiatives, preferably with the staffing industry.  

• Possess an overall knowledge of business functions and understanding of services, business strategy, policies and procedures, and job’s impact to the organization.  

• Analytically and logically evaluate information, propositions, and claims.  

• Analyze work, set goals, develop plans of action, utilize time.   

• Proactively obtain and share information tailored to the audience.  

• Attend to the needs and expectations of customers.  

• Establish rapport and maintain mutually productive relationships.  

• Create a motivating climate, achieve teamwork, train, and develop, measure work in progress, take corrective action.  

• Present self as a positive representative of the organization.   

• Engage effectively in dialogue.  

Salary: $110,000 - $115,000

Manager of Relationship Management Full Job Description

The starting salary offer will vary based on the applicant’s education, experience, skills, abilities, internal equity, and alignment with market data. This position may also be eligible to participate in a company incentive plan and/or commission plan.

What We Offer:

Financial and Retirement

• 401K with Competitive Company Matching

• FSA and HSA Plans

• Financial Planning Assistance

• Educational Assistance

• Vacation and Time Off

• Generous PTO Policy

• Paid Parental Leave

• Twelve Annual Paid Holidays

Office Life and Perks

• Active Employee Engagement Programs

• Cellphone Stipend

• Technology Stipend (for hybrid/remote positions)

• Diversity, Equity, Inclusion, and Belonging Program

• Some positions may be eligible for hybrid or remote work

• Professional Development

• Charitable Matching

Health and Wellness

• Medical, Dental, Vision, and Hearing Benefits

• Navigate Health and Wellness Programs

• Employee Assistance Program (EAP)

• Life and Disability Insurance

• Pet Insurance

EEO and Reasonable Accommodation
Epic Staffing Group is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by law.

Epic is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

We will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws.