Key responsibilities:

• Respond to key tasks and alerts associated with maintaining Endpoint security tools to maintain tools at highest function.
• Follows standard procedures while providing feedback to manager for areas of improvement.
• Identify new areas of opportunity consistent with security standards   
• Interact through ticketing systems to respond to end user and peer requests for assistance.
• Ability to apply knowledge and problem-solving tasks for security tools within purview of role.
• Takes direction from Manager while working closely with peers within work group.
• Deliver clear and meaningful reports, presentations, metrics, and other materials for a range of audiences

QUALIFICATIONS AND EDUCATION:

Required:

• Bachelor’s degree in Cybersecurity or related degree and experience.
• At least 3 years of experience in Information Security or Information Technology.
• Experience assisting in the deployment, configuration, operation, and monitoring of tools ensuring complete coverage and functionality of Endpoint security tools.
• Strong understanding of the tools and concepts relating to Security Operations; SIEM, EDR, DLP, NAC, etc.
• Strong communication skills and ability to work with different teams, both technical and non-technical.
• Strong customer service skills.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Ability to manage multiple work streams simultaneously.
• Proactive continuous improvement approach to product implementations and processes.

Preferred:

• Familiarity with regulatory controls and industry best practice frameworks such as HIPAA, ISO27001/2, PCI DSS, NIST, CISA, etc.
• Security+, CISA, or GIAC certifications are a plus.
• HITRUST knowledge and experience.

Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

Commitment to Diversity, Equity, Inclusion, and Belonging 
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity  
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.  

Accessibility Support 

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [email protected].  

SCAM ALERT: There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams. This site is secure, and any applications made here are with our legitimate partner. If you’re contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never asked for the exchange of any money or credit card details during the recruitment process. Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.