Senior Projects Manager - Services

Posted:
9/20/2024, 7:58:42 AM

Location(s):
Minas Gerais, Brazil

Experience Level(s):
Senior

Field(s):
Business & Strategy

Workplace Type:
On-site

It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

Who will you be working with?

Wabtec Digital Mine is at the forefront in enabling safer operation of mobile mining equipment through use of the Wabtec collision awareness technology in support of the industry vision free of fatalities, injuries and occupational illnesses associated with operating and maintaining earth moving equipment.  See https://www.wabteccorp.com/digital-electronics/core-electronics-and-analytics/digital-mine

 

How will you make a difference?

As Senior Projects Manager, you will be primarily responsible for building and maintaining a solid and trusting relationship between Wabtec and our major key clients in the region.  This includes ensuring that all service level agreements (SLAs) for Collision Avoidance Systems (CAS)  across the organization are delivered according to specifications.  You will be the lead point of contact for all key client matters, anticipate the client’s needs, work within the company to ensure deadlines for the client are met, and help the client succeed. The Senior Project manager will also bring in new business from existing clients or contacts and will develop new relationships with potential clients.

 
In this role, you will manage a team and have ample opportunities for career advancement. You will also have the autonomy to make decisions and will frequently engage with diverse regions and cultures.

 

What do we want to know about you?

Minimum Qualifications:

  • Experience in Project Management, Key Account, Managing Services Contracts 
  • Advanced/Fluent English
  • Project management experience in a lead capacity in the Heavy industry
  • Strong mining, heavy industry operations experience
  • Strong project execution experience, including experience in monitoring methods and onsite implementations
  • Strong interpersonal, leadership and change management skills
  • Ability and willingness to travel, domestically and internationally, approximately 25-50% of the time

 

Knowledge, Skills and Abilities:

 

  • Good written and verbal communication skills (Proven ability to write clear, concise requirements, design and general reports)
  • Strong sense of time organization and urgency
  • Able to work independently and within a team
  • Solid working knowledge of computers
  • MS Office Suite
  • Aptitude for using software tools to solve problems, and enthusiasm for continuous improvement
  • Ability to handle several projects at the same time in a fast-paced environment
  • Experience managing complex engineering projects
  • Familiarity with Equipment Health Monitoring and Performance Monitoring of equipment
  • Formal training/certification in Project
  • Experience gathering customer inputs and translating to solution requirements
  • Demonstrated ability to quickly build trust and rapport, and develop influential relationships at all levels of an organization
  • Good organizational and time management skills
  • Strong problem-solving skills and a high degree of creativity/resourcefulness
  • Ability to work as part of a team and as an individual contributor
  • Demonstrated leadership skills
  • High level communication, interpersonal and leadership skills including the ability to drive a team to a scheduled result
  • Experience in program management, ensuring contract compliance and success, while maximizing customer satisfaction.
  • Ability to work effectively within a highly regulated matrix organization
  • Sense of ownership
  • Self-motivated

 

 

What will your typical day look like? 

  • One voice to the customer focused on providing a guarantee of customer satisfaction with a focus on exceeding customer expectations
  • Provide strong leadership and direction on all in country projects and SLAs (with strong emphasis on the service side of site agreements) while ensuring service management best practices.
  • Regional CAS Independent Third Party agreement relations manager (high focus on the spare parts, new installations, training, and partner support mechanisms)
  • Managing communications between key clients and internal teams
  • Monitoring SLA performance for compliance with organizational needs and requirements.
  • Support commercial team on proposals, opportunities and Services Agreement including estimation of resource time required for a project
  • Scheduling & tracking of project and services resources ensuring a high level of utilisation and productivity
  • Financial status of project, schedule & margin targets & managing customer expectations
  • Developing Leadership skills in other Team members.

     

    #LI-AC1

Who are we?

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.

Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com

Our Commitment to Embrace Diversity:

Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.  

To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.

We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Wabtec Corporation

Website: https://www.wabteccorp.com/

Headquarter Location: Pittsburgh, Pennsylvania, United States

Employee Count: 10001+

Year Founded: 1872

IPO Status: Public

Industries: Electronics ⋅ Freight Service ⋅ Hardware ⋅ Industrial ⋅ Information Technology ⋅ Manufacturing ⋅ Mining ⋅ Plastics and Rubber Manufacturing ⋅ Transportation