As a member of the College of Computing Student Services Office, the Office Coordinator works to ensure the work of the office is supported efficiently and effectively. The Office Coordinator is the first point of contact for students, faculty, and community members and provides a welcoming presence. This position serves as the Office Coordinator for College of Computing Advising Center.

Salary & Benefits:

C3 Level. Minimum starting salary of $19.52 per hour

Comprehensive benefits package including medical, vision, dental, life insurance, generous employer retirement contributions, wellness resources and tuition waiver effective on date of hire.

Essential Functions:

• Provide administrative and clerical support for the College of Computing Advising Center.

• Manage front desk activities including answering telephones, managing calendars, assisting students with scheduling appointments, and triaging academic questions which involves directing individuals to advisors and other sources of additional information as appropriate.

• Hire, train, supervise, schedule, and coordinate the work of front desk student employees.

• Promote a welcoming, friendly office environment.

• Provide excellent customer service to students, faculty, and staff.

• Maintain electronic files including scanning and uploading student files as appropriate.

• Develop and distribute meeting minutes.

• Compile and analyze data, prepare standard and requested reports.

• Generate correspondence, presentation materials, spreadsheets, graphics, meeting materials, and other similar items using various computer systems.

• Assist in communications to students as needed.

• Assist with coordination, promotion, and implementation of staff projects, orientation, workshops, and events.

• Assign advisors to students as a part of the major declaration process.

• Provide and pack materials for outreach and admissions events.

• Provides event support to College of Computing Outreach, as needed.

• Monitors departmental budget, reviews budget reports and reconciles the reports with the department/office’s records.

• Assist with clerical duties associated with staff recruitment and selection process.

• Provide support in maintaining digital communication platforms such as the departmental website, Blackboard site, and social media.

• Assist with the training of new Administrative Professionals (AP) and Professional Support Staff (PSS).

• Conduct special projects and assignments as directed.

• Other related duties as assigned. 

Required Qualifications:

• High school graduate or equivalent.

• Minimum of three years of relevant work experience.

• Demonstrated experience to successfully work under pressure and meet deadlines. 

• Demonstrated experience to successfully maintain positive intercultural and interpersonal relationships.

• Demonstrated experience to successfully operate office equipment.

• Demonstrated experience to successfully provide quality customer service.

• Demonstrated experience to successfully maintain satisfactory work performance and attendance records.

• Possess strong verbal and written communication skills.

• Typing and spelling competency.

• Demonstrated experience to successfully to use various computer software applications.

• Demonstrated experience to successfully work independently, organize own work and coordinate work activities of others.

• Demonstrated experience to successfully perform mathematical calculations with speed and accuracy.

• Excellent grammar and proofreading skills.

Preferred Qualifications:

• Bachelor’s degree.

• Higher education experience.

• Demonstrated experience successfully working with college-aged students.

• Supervisory experience.

• Demonstrated commitment to inclusion, diversity, equity, and access, including experience working. with people from diverse backgrounds and identities.

• Proficiency in various computer software applications such as Microsoft Office and/or equivalent.

Supervision Received:

Receives general instruction from a designated supervisor but is generally expected to work independently.

Supervision Exercised:

Hire, train, supervise, schedule and coordinate the work of student employees and may act as lead worker to other PSS staff members within the department/unit/division.

Working Conditions:

Schedule M-F, 8am-5pm, normal office environment.

How to Apply:

Attach your cover letter and resume. You may add additional required documents here. The system will allow you to attach these documents electronically. If you have questions about the position or the posting, please contact [email protected].  If you need technical assistance, please call Human Resources at 616-331-2215.

Application Deadline: Application closes October 20, 2024.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Must have the physical stamina to work long hours and/or more than 5 days per week.  The requirements listed are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request. See www.gvsu.edu/affirmative/. TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State).

Grand Valley State University is an Affirmative Action/Equal Opportunity Employer, which includes providing equal opportunity for racial and ethnic minorities, women, protected veterans and individuals with disabilities. University policy extends protections to additional identities.