Lead Client Manager (CM)

Posted:
7/24/2026, 7:27:32 AM

Location(s):
Virginia, United States ⋅ Arlington, Virginia, United States

Experience Level(s):
Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Remote

The Lead CM will lead a team of client managers across assigned products toward the goals of:

  • Risk Detection & Mitigation
  • Opportunity Identification for Contract Expansion
  • Proactive Connections with Decision Makers
  • Expanded system knowledge & usage across client base

This position is required to travel, and 10%-25% travel is typical for this role.
Business needs will dictate the amount of travel required, which may be more/less than the typical amount specified.