Posted:
7/24/2024, 9:09:30 AM
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Customer Success & Support
About Us:
We are a Team on a Mission to help our clients transform their patients' lives. Our technology combines the power of rewards, patient financing, and ecommerce into our client’s own mobile app. Enabling our small business owners the power to drive revenue 24/7/365 while also providing a best in class patient experience for their customers. We are the first of our kind Medcommerce™ technology.
RepeatMD: we brought our technology to market by August 2021. Just one year after our inception we established product market fit, won multiple awards, and closed our Seed Round. By 2023 we grew to over 100 employees with locations in Houston and NY, and closed our Series A. In the first half of 2024 we surpassed 3000 clients, 1 million users and we’re now one of the most popular shopping apps in the world. We’re just getting started. If you’re a customer obsessed high performer looking for a new team we’d love to hear from you. Apply now to be a part of what we build next.
Overview:
We are growing our team in the Philippines! As a Customer Support Specialist, you will play a pivotal role in ensuring the highest level of customer satisfaction by providing expert assistance and resolving complex inquiries or issues. You will serve as a mentor to junior support team members, lead by example, and contribute to the continuous improvement of our customer support processes.
Responsibilities:
Requirements
Ability to work a 9 hour shift within US EST time 8:00am to 8:00pm
We are offering a salary of PHP 450,000-500,000 for this role dependent on years of experience
RepeatMD is an Equal Opportunity Employer. We highly value diversity of thought and experience at our company and encourage people of all backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
Website: https://repeatmd.com/
Headquarter Location: Houston, Texas, United States
Employee Count: 101-250
Year Founded: 2021
IPO Status: Private
Last Funding Type: Series A
Industries: CRM ⋅ E-Commerce ⋅ Health Care ⋅ Medical ⋅ Wellness