Trust Operations Officer

Posted:
9/22/2025, 2:14:13 AM

Location(s):
London, England, United Kingdom ⋅ England, United Kingdom ⋅ Scotland, United Kingdom ⋅ City of Edinburgh, Scotland, United Kingdom

Experience Level(s):
Senior

Field(s):
Operations & Logistics

At Aberdeen, our ambition is to be the UK’s leading Wealth & Investments group.

Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry’s best talent.

Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the lives of our clients, customers, colleagues, shareholders, and society.

We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent.

Aberdeen comprises three businesses, interactive investor (ii), Investments, and Adviser, each of which focuses on meeting and adapting to our clients’ evolving needs:

  • interactive investor, the UK’s second largest direct-to-consumer investment platform, enables individuals in the UK to plan, save, and invest in the way that works for them.
  • Our Adviser business provides financial planning solutions and technology for UK financial advisers, enabling them to create value for their customers.
  • Our Investments business is a specialist asset manager that focuses on areas where we have both strength and scale to capitalise on the key themes shaping the market, through either public markets or alternative asset classes.

About the Department

The Aberdeen Group Charitable Trust is focused on delivering practical support to help people across the UK overcome barriers to employment and improve their financial wellbeing.​

​Taking a stage not age approach—tailoring help for individuals at key life moments, whether they’re battling with low financial confidence because of little or no financial education, entering the workforce, returning after time away, or navigating key transitions later in life.

The emphasis is on getting support directly to those who need it through creating partnerships with local organisations, offering hands-on programmes that tackle barriers relating to employment and financial resilience, while continuing to support some key areas of research aligned to this theme. ​

By supporting both research and programme delivery, the strategy aims to empower people to build resilience, gain meaningful employment, and take control of their financial future.​

About the Role

This is a key role in keeping the Trust running smoothly. You’ll work across different areas such as finance, operations, communications and funding, helping to make sure things get done properly behind the scenes and support the day to day running of the Trust. The role of Operations Officer helps to ensure we can create meaningful partnerships that have a measurable impact on the communities in which we support. 

Key Responsibilities

Financial Administration

  • Help keep track of the Trust’s spending and income
  • Make payments to partners and suppliers, and keep good records
  • Help prepare financial updates
  • Support with board meetings, write up minutes, and file important documents
  • Support the Trusts annual account submission and reporting window.
  • Help draft and process contract agreements with partners and suppliers. In partnership with Aberdeen Group’s legal and procurement teams ensuring compliance with policies and guidance.
  • Maintain an up-to-date register of contracts, tracking key dates such as renewals and terminations.

Communications

  • Help manage the website and social media pages
  • Create materials for events and programmes
  • Support newsletters and campaigns to share what we do

Funding

  • Support with the administration linked to the funding process
  • Help review applications and short list for directors’ approval
  • Track deadlines and manage expectations to ensure these are met
  • Collect information on the impact of our funding to support the production of our annual impact report.
  • Input submission to the B4SI platform annually to report on our social impact.

Admin Support

  • Manage the mailbox and respond to general enquiries
  • Schedule Board meetings
  • Assist in collating Board packs
  • Keep governance processes up to date

About the Candidate

The ideal candidate will possess the following:

  • Highly organised and proactive with experience in administrative / operational support, with a passion for working in the charitable sector.
  • Confident handling a variety of tasks across finance, communications, governance and general operations, with strong attention to detail and the ability to manage multiple priorities.
  • Excellent written and verbal communication skills are essential.
  • The ability to work across multiple departments in a corporate environment to build effective relationships would be highly desirable.

We are proud to be a Disability Confident Committed employer. If you have a disability and would like to apply to one of our UK roles under the Disability Confident Scheme, please notify us by completing the relevant section in our candidate questionnaire. One of our team will reach out to support you through your application process.

Our benefits

There's more to working life than coming home with a good salary. We have an environment where you can learn, get involved and be supported.

When you join us, your reward will be one of the best around. This includes 40 days’ annual leave, a 16% employer pension contribution, a discretionary performance-based bonus (where applicable), private healthcare and a range of flexible benefits – including gym discounts, season ticket loans and access to an employee discount portal. You can read more about our benefits here.

Our business

Enabling our clients to be better investors drives everything we do. Our business is structured around three distinct areas – our vectors of growth – focused on our clients’ changing needs. You can find out more about what we do here.

An inclusive way of working

Whatever way you like to work, if you have the talent and commitment to join our team, we’d like to hear from you.

At Aberdeen we’ve adopted a ‘blended working’ approach. This approach combines the benefits of face-to-face collaboration, coaching and connecting in our offices with the flexibility of working from home. It enables colleagues to find a balance that works for their roles, their teams, our clients and our business.

An inclusive culture, where diverse perspectives drive our actions, is at the core of who we are and what we do. If you need assistance with your application, or a reasonable adjustment to your interview arrangements – for example, because you are neurodivergent, or have a physical, sensory, cognitive, mental, visible or invisible disability – please let us know and we’ll be happy to help.

abrdn

Website: https://abrdn.com/

Headquarter Location: Edinburgh, Edinburgh, City of, United Kingdom

Employee Count: 10001+

Year Founded: 1825

IPO Status: Public

Last Funding Type: Undisclosed

Industries: Customer Service ⋅ Enterprise Software ⋅ Finance ⋅ Financial Services