What is the opportunity?

Provides guidance and support to advisors and marketing on capturing, reporting, analyzing and utilizing customer information. Applies complete knowledge, skills, and best practices to perform assignments.

What will you do?

Responsibilities:

• Provide oversight and data quality control for Client Regulatory and KYC Operations

• Monitor Regulatory and KYC data reconciliation and exception reports

• Act as a member of the business-led configuration team for the Capital Markets Client Lifecycle Management application

• Provide inputs into KYC & Regulatory data dictionary and assist in regular maintenance

• Evaluate data quality results for identification of issues, patterns, trends and opportunities for enhancement of KYC and regulatory onboarding & refresh programmes and processes

• Document data related platform processes and controls, procedures and training materials

• Publish monthly/quarterly KRI metrics through a Data Quality Scorecard as well as detailed data issue memos

• Understand firm procedures and industry best practices

• Maintain proficiency on use of the firm’s automated software systems

• Assists Policy & Quality Control in identifying any concerns or issues that may arise regarding AML or regulatory issues

• Assist in preparing related documentation for upcoming examinations and audits, as requested

• Ensure that management controls, designed to minimize the operational errors that occur, are in place and working effectivly

• Develop strategies to alleviate operational issues, promote client satisfaction and/or regulatory issues

• Track and Report status updates to key stakeholders including Client Lifecycle Management Group, Compliance and Front Office

• Act as a subject matter expert on regulatory and enterprise policies, procedures related to client and data management

• Participate in regulatory projects for Capital Markets which come through the Client Lifecycle Management Group

Key Relationships:

• Regional MLROs and delegates

• Advisory/Regulatory Compliance

• Client Lifecycle Management Group

• Develop and maintain relationships with front and back-office staff

What you need to succeed?

Required

• Ability to break down problems into basic programming logic questions

• Previous experience working with data

• Knowledge of scripting languages like Python and query languages like SQL

• Sound written and spoken communication skills

• Good problem solving and analytical skills

Nice to Have

• Formal qualification at Undergraduate or Graduate level, preferably in Computer Science, Mathematics, or other quantitative field.

• Knowledge of products and operations of Capital Markets Investment Banking

• Knowledge of regional laws and regulations related to Anti Money Laundering//Terrorist Financing/Economic Sanctions and Customer Categorisation

• Previous experience of working in KYC/AML Operations

• Knowledge of AML, TF and ES regulatory obligations and operational implications

• Ability to influence and direct internal and external colleagues

• Good presentation skills

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation

• Leaders who support your development through coaching and managing opportunities 

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

• Flexible work/life balance options

#LI-KA2

Job Skills

Anti-Money Laundering (AML) Policy, Business Analytics, Capital Markets, Critical Thinking, Data Analytics, Detail-Oriented, Know Your Customer (KYC), Professional Presentation, Python (Programming Language), Regulatory Compliance, Structured Query Language (SQL)

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTOTorontoCanada37.5Full timeCAPITAL MARKETSRegularSalaried2026-06-172026-07-01

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.