Posted:
6/10/2026, 6:02:49 AM
Location(s):
Austin, Texas, United States ⋅ Texas, United States
Experience Level(s):
Senior
Field(s):
Customer Success & Support
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Manages and oversees store operations, develops a routine for opening and closing, ensures efficient functioning of the store, manages the sales floor, and provides maximum profitability
Implements human resource duties in coordination with the HR team, including recruiting, hiring, training and firing, managing schedules, assigning responsibilities, and setting sales quotas and performance management based on metrics
Reviews daily employee timesheets and submits for payroll processing
Administrates accounting functions, meets monthly, quarterly and annually about sales and financial targets, manages the budget, and generates payroll by adhering to payroll policy.
Pays bills including rent, utilities, vendors, and others
Controls inventory to ensure sufficient stock, daily and weekly counts, rotated and changed by season, store specials or sales.
Enforces exceptional customer service, setts criteria for staff, establishes security and safety measures, creates emergency and lock-down strategy and ensures health and safety compliance
Manages loss prevention through security requirements and monitoring strategies, audits paperwork and inventory levels and appropriately handles broken or damaged merchandise
Oversees store maintenance, including cleanliness, safety, and organization
Performs other duties as assigned
QUALIFICATIONS
Requirements
High school diploma or GED
Previous store management experience required, including personnel and financial management experience
Strong computer skills, including Microsoft Office and Adobe Suite
Outstanding phone skills
Bona fide management/leadership skills
Willing to accept full accountability for store operations
Preferences
The UPS Store ‘Certified Operator’ training preferred - will be a requirement upon hire
Advanced education degree, coursework, or tech school
P&L experience
Additional Information for Internal Candidates:
The Lead will cover a single location in Austin, TX
This job is a grade 200 -- $55K + Commissions (depends on sales of store but approx. $7-12K annually paid quarterly)
Employee Type:
PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Website: https://www.ups.com/
Headquarter Location: Atlanta, Georgia, United States
Employee Count: 10001+
Year Founded: 1907
IPO Status: Private
Industries: Delivery ⋅ Freight Service ⋅ Logistics ⋅ Transportation