Overview

Our stores are getting ready for the holiday season, and we’re looking for additional support. As a Seasonal Sales Associate, you’ll be responsible for providing outstanding customer service and helping create a warm and inviting shopping experience for our customers. You’ll have the chance to work at our Chicago location, ensuring our customers receive exceptional support during the bustling holiday season. 

If you're enthusiastic about providing top-notch service, creating a warm and inviting atmosphere, and contributing to a growing brand, this is the perfect role for you!

Please note that this is a seasonal contract role. In this role, you’re expected to be able to work from the week of Thanksgiving, including “Black Friday” (the day after US Thanksgiving), and the following weeks until the end 1/31. We’re looking for someone to work up to 29 hours a week, but most likely around 20 hours consistently.

Potential eligibility to join Brooklinen as a permanent employee after the seasonal term.

What you’ll do

• Ensure an exceptional customer experience is delivered 100% of the time
• Act as a Brooklinen brand ambassador, always putting the customer first  
• Engage with loyal customers IRL and form new customer relationships
• Educate customers on our product assortment, brand history, and value proposition
• Work in the back of house to receive and organize inventory
• Assist with the visual merchandising of the store and product
• Support the planning and execution of in-store special events

We're looking for someone with

• 0-3 years of experience in a retail (or service-oriented) environment
• The ability to communicate clearly, confidently, and enthusiastically
• Strong judgment and a service- and solution-oriented approach
• The ability to work a flexible schedule, including evenings, holidays, and weekend shifts
• Someone who is passionate, inclusive, and positive
• The ability to stand for long periods of time, physically move products and lift up to 20 pounds

Why join us?

• Our team is made up of friendly, funny, welcoming, low-ego, and passionate people -- who also happen to be great at what they do. We all know the people you work with can make or break a job and so we go to great lengths to protect this amazing culture.

Everyone is welcome at Brooklinen - we’re passionate about building a team that reflects the diversity of our community and creating an environment where our differences are celebrated. We invite you to take a look at how we’ve done so far and where we know we need to do better.

Compensation & Benefits 

The compensation for this role is $18/hour.

About Brooklinen

Brooklinen, home of The Internet’s Favorite Sheets, was founded in 2014 with one goal in mind: We want you to be comfortable.

We believe everyone deserves beautiful home essentials, and our approach to provide these is simple: Create high-quality products using the finest materials – from bedding to towels and everything in between – and offer these products directly to our customers (without the luxury markup!). As we’ve expanded beyond the bedroom, introducing bath goods, accessories, loungewear, our Spaces marketplace and IRL retail stores (with many more opening in 2022 and beyond!), our goal of keeping you comfortable has remained at the forefront.

We take pride in our products and think you will, too: Our sheets, towels and more have received over 100,000 5-star reviews and been recognized by numerous industry tastemakers such as Apartment Therapy, Good Housekeeping, The New York Times’ Wirecutter and many more.

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