Reporting to the Director, Strategy and Governance, the Manager, Information Risk Management Governance will be responsible for enhanced governance, execution oversight, planning, reporting, communication, performance management, resource management, and ensuring an overall health across activities within Information Risk Management Control Assurance Testing function (ICAT). This role also supports TRM in various activities, as well as other IRM frameworks/methodologies.

Position Responsibilities:

• Support creation of high impact plans, maintains execution assurance, sets goals and targets, and reports to management on findings.

• Offer a strong risk perspective for ICAT engagements, challenging scoping, methods, conclusions and artifacts to represent the full risk landscape of the organization.

• Develop calendar views and roadmaps of all activities that would impact the execution of ICAT engagements, to form clear critical path milestones and enterprise/segment level governance to ensure enhanced execution.

• Collect, produce, gather, and report metrics and status as assigned on behalf of IRM. This includes on-going KRI/KPI reporting, operational metrics, executive briefings, and reports

• Support the Director in all strategic mandates such as running internal update meetings, standards and process improvements, change control, communication, interaction models enhancements, tools creation and sourcing, employee engagements and ensuring delivery of engagements on time, within the desired scope and quality.

• Collaborate with other IRM teams and professionals including , 2nd line practice areas, IRM segment leads, Leadership, 1st line partners and other stakeholders.

• Contribute and shape divisional and global IRM projects and initiatives. Ensure division-specific requirements and needs are accommodated whenever possible and practical in initiatives, projects, and services.

• Manage day to day initiatives tasks, drive execution, enable process improvements, standardization, and automation in line with good practice and improved efficiency.

• Advocate for a strong information risk culture.

• Work with information risk teams globally to ensure compliance with Global Information Risk Management processes, procedures, policies, standards, templates, and guidelines.

• Maintain and foster enduring relationships with internal customers and peers,

Required Qualifications:

• Minimum 5 years of progressive leadership in the areas/combination of Risk Advisory / Consulting, Program Management, Project Management, Execution Oversight, Risk Management, Governance, Assurance and Control Testing, Information Security, Business Resiliency, and Technology Risk.

• High proficiency level in Microsoft office tools such as power point, excel etc.

• Proven experience in managing change and implementing multiple parallel projects

• Strong understanding of related best practices and relevant industry framework.

• Sound knowledge of best practices of various aspects of information risk management and prior experience as a leader in Information Risk.

Preferred Qualifications:

• University degree (Computer Science, Engineering or related discipline preferred)

• Recognized professional designations in Change Management, Project Management, Information Security, Audit and Business Continuity (e.g., CMC, PMP, CISSP, CISA, CRISC, etc.) would be an asset

• Knowledge of PowerBI and reporting dashboard would be an asset

When you join our team:

• We’ll empower you to learn and grow the career you want. 

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. 

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Toronto, OntarioHybrid

Salary range is expected to be between

$92,190.00 CAD - $171,210.00 CAD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.