Posted:
10/4/2024, 4:51:06 AM
Location(s):
West Bank, Palestinian Territories ⋅ Nablus, West Bank, Palestinian Territories ⋅ Kansas City, Missouri, United States ⋅ Missouri, United States
Experience Level(s):
Junior
Field(s):
Medical, Clinical & Veterinary
The Opportunity:
The Behavioral Health Clinic at St. Luke's - Plaza location is seeking an experienced Medial Assistant (MA) to be an integral part of our team that delivers high quality patient-centered mental health care to our community. This position is responsible for assisting providers in the evaluation, management, and delivery of professional mental health care in a busy multi-specialty physician practice.
The Work:
Provide an excellent patient experience by managing the flow of patients, providing excellent customer service, establishing rapport with patients and maintaining a professional demeanor.
Record portal messages and phone calls and medication requests in EMR
Call in prescriptions-authorize refills per providers orders
Triage portal massages and phone calls
Provide Patient Education (ONLY IF SCRIPTED)
Assist providers with recording social history, medications, etc. in office note in EMR
Promote mySaintLukes as primary communication
Obtain all medication prior authorizations
Assist with completion of FMLA / Short Term Disability Paperwork
Request medical records
Utilize the EMR system and scan/download documents
Obtain vitals for all patients upon request and record in EMR
Scheduling follow up appointments
Fill in for other positions in the office when necessary
Other duties assigned by providers or Practice Manager
In this position you will have the opportunity to make a difference in our patients’ clinic experience so we are looking for someone that has a positive attitude, strong customer service skills and is eager to be a team player.
Why Saint Luke’s?
We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees, click here to find out more.
Experience with or an interest in mental health is beneficial.
Applicable Experience:
Less than 1 yearBasic Life Support - American Heart Association or Red CrossThe best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.
Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.
Website: https://saintlukeskc.org/
Headquarter Location: Kansas City, Missouri, United States
Employee Count: 10001+
Year Founded: 1882
IPO Status: Private
Industries: Health Care ⋅ Health Diagnostics ⋅ Hospital ⋅ Non Profit