Senior Technical Customer Success Architect - (US timezone)

Posted:
7/16/2024, 12:35:14 AM

Location(s):
Karnataka, India

Experience Level(s):
Senior

Field(s):
DevOps & Infrastructure ⋅ Software Engineering

Workplace Type:
Hybrid

Pay:
$86/hr or $178,880 total comp

Are you ready to power the World's connections?

Are you ready to power the World's connections?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply.  Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

About the role:
As a member of the Customer Success team you will act as a champion for our largest and most critical customers. You will function as the primary post-sales point of contact for all technical, product and support questions on a day-to-day basis. In addition you will help establish, implement and run processes and projects that help deliver successful adoption of Kong products. In this role you will have the opportunity to interface with everyone in the customer environment from Developers to Executives and represent our values every day, as well as allow you to understand their business, operational, and technical needs to help them achieve the greatest value from Kong.

Kong

Website: https://konghq.com/

Headquarter Location: San Francisco, California, United States

Employee Count: 501-1000

Year Founded: 2017

IPO Status: Private

Last Funding Type: Series D

Industries: Cloud Computing ⋅ Cloud Data Services ⋅ Developer APIs ⋅ Enterprise Software ⋅ Open Source ⋅ Software