Posted:
12/13/2024, 2:21:00 AM
Location(s):
London, England, United Kingdom ⋅ England, United Kingdom
Experience Level(s):
Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Pay:
$120/hr or $249,600 total comp
At Instabase, we're passionate about democratizing access to cutting-edge AI innovation to enable any organization to solve previously unsolvable unstructured data problems in their industry. With customers representing some of the largest and most complex organizations in the world, and investors like Greylock, Andreessen Horowitz, and Index Ventures, our market opportunity is near infinite.
Instabase offers a consumption-based pricing model where customers can pay only for what they use, aligning directly with the value our products deliver. It empowers our clients to explore our AI Hub platform features extensively, enabling them to uncover crucial business insights. This customer-centric model allows Instabase to glean insights from diverse use cases and behaviors, ensuring we deliver top-tier solutions that provide unmatched advantages for everyday business operations.
With offices in San Francisco, New York, London and Bengaluru, Instabase is a truly global company. We are people-first, and we've built a fearlessly experimental, endlessly curious, customer obsessed team who work together and help organizations around the world turn their unstructured data into insights instantly.
The Customer Success Manager team are specialists in scaling our customers to the point of self-sufficiency and driving adoption. The team plays a pivotal role in ensuring the successful onboarding, implementation, enablement, and initial adoption of AI Hub for our enterprise customers.
As a Customer Success Manager, you will be the customer’s trusted advisor through the crucial initial stages of their engagement journey, setting the foundation for long-term success and maximizing the value they derive from our platform.
What you’ll do:
About you:
#LI-Hybrid
Instabase is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.
Website: https://instabase.com/
Headquarter Location: San Francisco, California, United States
Employee Count: 251-500
Year Founded: 2015
IPO Status: Private
Last Funding Type: Series C