WHO WE ARE:

We’re looking for new team members to help support our internal processes here at Accenture, and we want to hear from professionals with a keen demeanour and curiosity about developing their career!

You’ll play a key part in driving accurate process, processes improvements and automatization, developing relationships with key partners and supporting our many employees globally!

THE WORK:

• Provide support for hardware, software, and network-related problems reported by end-users (remotely)

• Assist in troubleshooting and resolving technical issues under the guidance of senior team members.

• Escalate complex problems to higher-level support personnel as needed.

• Assist in routine maintenance tasks to ensure the stability and optimal performance of servers, networks, and other IT infrastructure components.

• Learn and apply best practices for system monitoring and performance optimization.

• Contribute to the implementation of infrastructure upgrades and expansions

• Aid end-users with technical inquiries

• Learn and follow established procedures for user assistance and issue resolution.

• Collaborate with senior team members to deliver user training on IT tools and procedures.

HERE’S WHAT YOU’LL NEED:

• Associate degree in Information Technology, Computer Science, or a related field.

• Basic understanding of hardware, software, and network technologies.

• Eagerness to learn and a strong interest in pursuing a career in IT area.

• Excellent communication and interpersonal skills.

• Ability to follow instructions, learn quickly, and adapt to new technologies.

• Fluent Polish, English – B2 level.

WHAT WE OFFER?

• Hybrid work.

• Permanent employment contract.

• Private medical care, life insurance and employee share program.

• Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).

• Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.

• A wide training package (soft, technical and language training offer, access to the e-learning platforms, possibility of co-financing courses and certification).

• Employee Assistance Program  - legal, financial and psychological consultations.

• Paid employee referral program.

WHAT WE BELIEVE:

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.

Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.

Clicking apply I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes, and that it is a data controller within the meaning of GDPR. More information about Accenture (and if necessary also its representative) can be found here: https://www.accenture.com/pl-pl/privacy-policy

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com 

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.