Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Network Infrastructures
Good to have skills : Network Engineering Planning and Deployment Solution, Cloud Infrastructure
Minimum
5 year(s) of experience is required
Educational Qualification : 15 Years of full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical issues that may arise.
Experience: - Above 8-12 Years
Position Responsibility:
• Collaborate with clients to gather requirements and understand their network architecture.
• Design comprehensive network solutions encompassing routing, switching, wireless, and SDWAN technologies.
• Conduct site surveys and assessments to ensure optimal network Performance and coverage.
• Create implementation plan considering minimal service downtime and implement the same.
• Install, configure, and test network hardware and software, including routers, switches, wireless controllers/access points, and SDWAN devices.
Understanding of VeloCLoud SD WAN Product architecture and concepts needed support SD-WAN solution in production.
• Ensure seamless integration of new solutions with existing network infrastructure.
• Implement network security measures and protocols as part of the deployment process.
• Provide technical support during and after the deployment phase.
• Troubleshoot and resolve issues related to routing, switching, wireless, and SDWAN solutions.
• Conduct performance testing and optimization to ensure network efficiency and reliability.
• Create detailed documentation for deployed network solutions, including network diagrams, configuration files, and user manuals.
• Prepare and deliver reports on project status, deployment progress, and post-deployment performance with internal and client stakeholders.
• Train clients and internal teams on network solutions and best practices.
• Lead initiatives involving creation of re-usable assets.
• Identify & implement automation scope within project deliverables.
Must Have Skills/Qualifications:
• Educational Qualifications: BE, BTech.
. VeloCloud SD-WAN
• Technology Certifications: CCNP (must have), CCDP (good to have), CCIE (good to have)
• Proven experience in network engineering with a focus on routing and switching, wireless networking, and SDWAN deployment.
• Familiarity with various networking technologies and vendors (e.g., Cisco, Juniper, Aruba, Ruckus, Fortinet, VMware VeloCloud).
• Experience with network security practices and technologies.
• Strong understanding of networking concepts, including routing, switching, Wireless LANs, VPNs, and firewalls.
• Proficiency in network design and architecture.
• Excellent problem-solving and troubleshooting skills.
• Ability to communicate effectively with clients and team members.
• Strong project management skills with the ability to handle multiple projects simultaneously.
• Experienced on Network Transformation projects involving integration of Voice, Video and Unified Messaging Services with the Core Data Network.
• Experience in large enterprise networks with global presence.
• Experience in design and deployment of enterprise-class wireless networks, including access points, servers, routers, hubs, switches, and other hardware.
• Ability to design, develop and maintain security policies, standards, procedures, and guidelines.
• Ability to assist with Product Selections from requirements and cost perspective.
• Good understanding of the emerging network technology trends.
• Excellent people management skills.
• Additional Technical Skills :
Network Design and Implementation Must Have
Zscaler, F5 load balancer, Wireless, Routing and Switching and Fortinet firewall
Design and Deployment of Routers, Switches, Wireless, SD-WAN. Must Have
Other Key Skills – Load Balancer , Proxy Architecture , Network and Application Firewalls , IPS , DNS architecture Good to have
Security – End Point Security for Remote Access VPN, Firewalls and VPN Architecture Good to have
Cisco NEXUS – Design and Build Good to have
Cisco UCS – Design and Build
Network and application optimization Good to have
LAN extension considerations for across DCs VM migration
Basic understanding on Storage networking SAN, FC, Cisco MDS Good to have
15 Years of full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 742,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
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