Field Operations Associate - 1st Shift - Starting rate $23.75/hr

Posted:
9/9/2024, 10:45:06 AM

Location(s):
Wilsonville, Oregon, United States ⋅ Oregon, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support ⋅ Operations & Logistics ⋅ Sales & Account Management

Work Flexibility: Onsite

Schedule:

  • Mon - Fri, 8am – 5pm
  • Overtime based on business needs
  • Weekend on-call rotation, required


Who we want:

  • Workstyle: Perform tasks that are generally routine and manual with high attention to detail
  • Team Player: Build positive relationships with others to achieve common goals
  • Reliable: Manage time, to ensure being at work on time and effectively get the job done
  • Customer-oriented achievers. Representatives with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships.
     

What you will do:

As a Field Operations Associate, you will compile and inspect incoming/outgoing kits for compliance with specifications and usage.

  • Inspect products and keep record of damaged, defective, shortages of, movement of, and expired products using computer systems
  • Check inventory records to determine availability of requested products
  • Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations
  • Examine and inspect stock items for wear or defects, reporting any damage to supervisors
  • Implement and support quality initiatives throughout branch
  • Confer with distribution, sales, shipping, warehouse, or common carrier personnel to expedite or trace deliveries
  • Investigate customer complaints and track service levels/problem solve any discrepancies
  • Work with internal resources for alternative product obtainment (e.g., loaner bank, other warehouses, consignments)
  • Organize, retrieve, or place goods from/into stock received via multiple sources
  • Deliver equipment to customer sites and arrange merchandise for transport (on delivery and return)
     

What you need:

  • High School Diploma or GED, required
  • Two (2) years’ relevant work experience, required
    • Warehouse/ inventory control experience in a fast-paced environment, highly preferred
  • Possess a valid driver’s license with no restrictions, required
  • Ability to lift, push, pull and carry up to 50 lbs, required  
  • Ability to work flexible hours, as needed to support the business needs, including weekend(s) and evening(s) as needed, required
  • Participate in weekend on-call rotation schedule, required

Travel Percentage: 0%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.