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Job Category

Real Estate & Facility Management

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About Our Team

The Security Technology System Sr. Administrator is responsible for the management, administration, and troubleshooting of Salesforce’s physical security systems, and related processes and operations.  Through passion for security, technical  performance, and continuous improvement, this position will play a role in enhancing and evolving Salesforce’s physical security maturity. Must operate effectively with partner teams and balance the enhancement of our physical security while keeping in step with Salesforce culture and our passion for people and community.

Primary Responsibilities (Essential Functions):

• Subject matter expert in our physical security software and equipment and how technologies interact with them. Train others in its use and audit its operation. 

• Play a role in initial escalation for incident response involving physical security technology, which may require after hours and weekend work.

• Work with providers and vendors to discover and remediate vulnerabilities in security technologies

• Perform security technology evaluations of other facilities, including security equipment condition, and provide summary of needed improvements.

• Manage security technology vendor relationships including planning, auditing and instruction for vendor personnel working on-site.

• Oversee the security technology-related ticketing system requests for Building Operations to ensure response time standards and service quality is maintained.

• Excel within our entrepreneurial culture – providing vision, leadership and communication, along with the ability to dive into the details.

• Exercise a high level of independence and good judgment in a proactive, energetic and upbeat manner to foster positive team morale, excellent customer service, and strong leadership.

Knowledge and Skill Requirements:

• Deep understanding of physical security technology related issues.

• Strong understanding of security equipment and software as it relates to security access, cameras and alarm systems.

• A passion for data, reporting, and working with Salesforce’s own products

Education/Professional Experience:

• Bachelor’s Degree or equivalent work experience

• Lenel OnGuard PACS certification(s), Milestone VMS certification(s) or other industry certifications

• Experience leading physical access control system administration, and PACS system and device troubleshooting and resolution.

• 3+ years of corporate security or related experience

Professional Experience/Skills Preferred

• Multi-disciplinary backgrounds (e.g. Security Operations  and Security Technology experience)

• Prior experience in a fast-paced environment

• Familiarity with Salesforce and use of our business solutions

• Experience securing network and computing infrastructure

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.