Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : IBM AS /400 Administration
Good to have skills : NA
Minimum 0-2 year(s) of experience is required
Educational Qualification : Graduate

Summary: Act as the ongoing interface between the admin team and the system or client/application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and report to next level on timely basis. Roles & Responsibilities: - Basic knowledge on?AS400 iSeries Servers. - Basic Knowledge of IT Operations - Good Communication Skill. Professional & Technical Skills: - Must have Skills: Experience in IBM AS/400 Operations and Monitoring. - Good To Have Skills: - Experience in implementing technology at the operating system-level across all server and network areas. - Monitor AS400 Servers and reporting. - Collecting information and reporting to L2 Lead on timely basis. - Must have 3+months of AS/400 system Operations/monitoring knowledge. - Basic knowledge on server daily health check activities. - Knowledge on IT Operations and Monitoring. - Worked on support model. - Monitor/ Running Backup’s and restoration. - Monitor alerts on tools the resource should have very good communication skills. - The resource should have a good knowledge on ITIL concepts (Incident, problem & change management skills) Additional Information: - The candidate should have a minimum of 0-2 years of experience in IBM AS/400 Administration. - Good verbal and written communication skill to connect with customer at varying levels of the organization. - Ability to operate independently in shift and make decisions with little direct supervision. - Flexible to work in 24/7 environments

Graduate

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 742,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.