Customer Success Public Sector (Brussels)

Posted:
7/14/2026, 6:38:31 PM

Location(s):
Brussels-Capital, Belgium ⋅ Brussels, Brussels-Capital, Belgium

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Hybrid

🪐 Discover our galaxy
 
Join the Future of Work ! Malt is Europe's leading freelance marketplace, connecting over 1,000,000 talented freelancers with 100,000+ companies. Founded in 2013, we're transforming how work gets done through our tech-powered, human-centered platform. What makes us different:
  • A diverse team of 600 Malters across 6 European countries
  • A culture that champions equality (50% of our Comex are women) and inclusive growth
  • Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI
  • A mission to give everyone the freedom to work differently
Ready to help shape the future of work? Your next chapter starts here! 🪐
At Malt we believe that Ambition is the Way, so all lists of missions and responsibilities are non-exhaustive.

You will join Malt as a Customer Onboarding & Success Manager - Public Sector, based in Brussels. You will work hand-in-hand with our teams to manage one of our key european clients.

 Your main mission will be to ensure the flawless operational execution and administrative delivery of this contract throughout its lifecycle. You will be the guarantor of compliance with strict public procedures, acting as the primary operational point of contact and dedicated partner for the freelances deployed on this framework agreement.

Life on planet Malt is the perfect space to thrive personally and professionally 💫
 
🤝 Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other onboardees at our office in Paris.
💻 Remote work: Hybrid remote policy - 3 days office / 2 days home-office.
📆 Sabbatical: 1 month paid sabbatical once you've been with Malt for 3 years.
📈 Stock options: Every Malter is entitled to stock options.
🚇 Transportation: Every Malter is entitled to a mobility budget.
🍴 Lunch vouchers: Monizze, 8€/day.
🏡 Home office allowance: 160€ for home office and internet.
😷 Premium healthcare coverage provided by Axa.
📚 Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow.
 
Ready? Get your ticket to Malt 🪐 
 
At Malt, we are committed to fostering an inclusive and diverse workplace. We recruit based on skills, experience, and potential, without any form of discrimination related to age, gender, sexual orientation, ethnicity, religion, or disability. Our mission is to create a work environment where everyone feels valued, respected, and safe to thrive.
 
Your profile may be subject to background screening. For more information see our candidate privacy policy.