As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer

• Competitive salary and bonus plan
• Paid vacation/holidays/sick time
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
• Extensive product and on the job/cross training opportunities with outstanding internal resources
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Check us Out: Day in the Life of the Building of the Future https://youtu.be/pdZMNrDJviY

At Sensormatic Solutions, a division of Johnson Controls, we bring together diverse data and insights with our intelligent operating platform that is designed to improve shopper experiences and retail outcomes. Our innovative solutions (Loss Prevention, Traffic Insights, and Inventory Intelligence) drive customer experience improvements and enable retailers to build streamlined shopping experiences.

What you will do

The District Manager is responsible for working collaboratively with key leaders across all functions to proactively plan and develop a District Installation and Service team. The position reviews customer activity and business practices to determine operational effectiveness and maintains internal and external manpower and programs within the District to increase quality, productivity speed of delivery and customer retention while meeting all financial targets. The District Manager will ensure that the Installation Specialist will secure the Subcontractor resources and Trades to meet current and future implementation needs.

This position requires an advanced understanding of products being implemented, structured wiring standards, network design, construction industry standards, CEC/NEC (National Electric Code), OSHA training, and the construction trades & materials used.

The ideal candidate can multitask and has strong organizational, communications, interpersonal leadership, and negotiation skills. This role is responsible for working with customers to ensure all requirements are completed on time and with 100% satisfaction.

How you will do it

People

• Manages and maintain proper Field Service Technician levels to meet all SMA SLA

• Ensures all required training and certifications have been completed by District personnel to meet all product and customer’s requirements

• Ensures all Prov/State and local licensing and permit requirements are meet

• Manage and maintain proper inventory levels for all District employees to maintain SLA(s) and control costs.

• Ensures proper distribution of workload and maintain expenses within budget

• Manages and maintains an adequate number of outside contractors to ensure all customer and corporate goals are achieved within budget.

• Maintains expected margin levels per project

• Builds and maintains a solid working relationship with the Sales organization to improve Customer Retention and Satisfaction.

• Positively/effectively promotes company goals in coordination with National Accounts Sales objectives and Business Operations objectives.

• Works with both HR and corporate teams to ensure fair treatment and open communications to enhance management-employee relations/labor relations, promote training and development, improve quality of products installed, and work towards improved team member retention and satisfaction

• Works with corporate, business operations and field management teams to ensure fair treatment and open communications to enhance customer service and satisfaction

• Works with Tyco Safety Products and other outside vendors and manufacturers to ensure product quality and product training

• Works with JCI Safety Team to ensure all Regional team members follow Health and Safety requirements

• Contributes to project scope development and installation designs for assigned projects

• Prepares site-by-site installation schedule with the Installation Specialist and Field Project Managers

• Coordinates all subcontractor labor resources with the assigned span of control

• On-boards, develops, trains, and mentors outside subcontractor resources

• Works with Project teams to define cost saving options, implementation enhancements, and risks

• Identifies training opportunities for knowledge and skills development that support team members’ performance expectations

• Enforces Implement Solution Installation Project standards to enable professional capability growth in planning, designing, installation, and transitioning to service in a responsive and cost-effective manner

• Collects and assembles installation progress/status from various implementation teams quickly and accurately for the Regional Director and Field Project Team

• Ensures that all tasks are completed per the SOW while ensuring high quality standards

• Provides performance updates to the Regional Director and Field Leadership

• Perform other duties as assigned

Process

• Identifies and executes continuous process improvements based on metrics and feedback from internal and external project stakeholders

• Establishes and implements communications plans and strategies

What we look for

• Associates or Bachelor’s degree in Electrical Technology, Network Engineering, Business Administration, Engineering, Computer Science, Military training/experience or other related field

• Seven to ten years field, construction, and progressive management experience with a high volume, high impact operation

• Experience successfully handling multiple challenges, prioritizing responsibilities, and effectively leading multiple teams

• As required – Prov/State or individual State license

• Team building, including creating strong morale and spirit, celebrating wins and successes, fostering open dialogue, encouraging people to be responsible for their work, clearly defining success, and fostering a team spirit

• Advanced leadership skills, including influence management, team-building, conflict resolution, negotiation, organizational change management, and emotional intelligence

• Ability to manage and direct multiple complex projects simultaneously to drive solutions that meet or surpass customer expectations on-time and within budget

• Analytics and problem-solving

• Ability to communicate effectively with varying audience groups and levels

• Advanced computer skills, including MS Word, PowerPoint, Excel, Smart Sheet, etc.

• Strong understanding of construction and various trade costing models, NEC, and OSHA

• Strategic agility: anticipating future consequences and trends accurately

#LI-Remote