Bell Person Holua. Club Wyndham. Holua Resort & Mauna Loa Village

Posted:
8/30/2024, 6:02:57 AM

Location(s):
Hawaii, United States ⋅ Kahaluu-Keauhou, Hawaii, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Now offering a Sign-On bonus to new employees! Please inquire with the resort. 

Awarded by Star Advertiser- Wyndham Destinations (Travel + Leisure Co) has been named TOP WORKPLACE in Hawaii two years in a row!

Hiring Immediately. Relocation assistance and housing not provided. 

How You’ll Shine

As a Bellperson, your friendly service can take a guest’s good vacation and make it unforgettable. With a positive, can-do attitude, you’ll make each arrival, check in and stay as pleasant and seamless as possible. In addition to assisting guests with their luggage, you’ll personally handle requests or refer them to the appropriate department manager – whatever is needed to exceed guests’ expectations.

Though no two days are the same at Wyndham Destinations, you’ll have the opportunity to:

  • Greet guests and provide luggage assistance as needed, including check in, check out, and room moves
  • Deliver messages, luggage, packages, and more or run errands to exceed guest expectations
  • Answer questions about amenities and services, policies, attractions, dining, entertainment, directions, etc.
  • Coordinate transportation needs for owners and guests
  • Keep main entrance, lobby and porte-cochere clean and free of trash or other debris
  • Maintain luggage carts to ensure they are in working order and track bell cart inventory

How You’ll Be Rewarded

  • Medical, Dental, and Vision Insurance
  • Discounted Hotel & Resort Stays
  • Employee Stock Purchase Program
  • Tuition Reimbursement
  • 401K Retirement Savings with Company Match

What You’ll Bring

  • High school diploma or equivalent. (Unless there is a legal requirement, experience will be accepted for the education requirement.)
  • Valid driver’s license
  • Excellent communication skills with the ability to read, write, and understand English
  • Ability to read and comprehend routine instructions, short correspondence and memos
  • Ability to solve problems with a minimum of guidance
  • A professional appearance
  • Ability to multitask and work in a fast paced environment
  • Ability to work independently or with others as needed
  • One year of front desk/bell attendant experience in a hospitality environment or one year of customer service experience in a service or retail environment preferred

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical

• Dental

• Vision

• Flexible spending accounts

• Life and accident coverage

• Disability

• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

• Wish day paid time to volunteer at an approved organization of your choice

• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

• Legal and identity theft plan

• Voluntary income protection benefits

• Wellness program (subject to provider availability)

• Employee Assistance Program

Compensation

Generally starting at $17.00 - $17.00 per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.