Job Summary

Under the direction of management and physician leadership, performs and oversees functions related to the clinical activities including, but not limited to: maintains patient flow by assisting and promoting the delivery of primary and preventative health care, performs technical procedures, lab protocols and clinically oriented activities under physician/provider direction. The Medical Assistant I will assist management in achieving office efficiencies in accordance with stated policies/procedures to ensure efficient operations with a focus on supporting physicians, clinic staff and management which embodies the "Service First" philosophy to promote customer satisfaction.

Essential Functions

• Acts as an assistant to the physician/provider by providing primary healthcare and patient care management.
• Collaborates work efforts with the clerical staff to optimize operations and patient flow.
• Interacts with outside healthcare facilities and agencies involving patient care and insurance.
• Maintains updated competencies, demonstrating ability to speak to leadership and accreditation bodies about process and workflow.
• Perform front office duties to provide coverage as needed.
• Provide coverage in other departments or locations as needed.
• Demonstrates excellent customer services skills and supports the model of patient and family centered care.

Qualifications

• Required High School Diploma or equivalent
• Required Completion of an accredited Medical Assistant program or LPN, EMT, ER Tech, paramedic certification or equivalent and relevant experience required.
• Preferred May consider a nursing student from an accredited registered or licensed practice nurse program after a clinical course of study has begun.

• The completion of a clinical rotation or equivalent and relevant experience. Required

• CRT-Basic Life Support (BLS) - AHA American Heart Association Upon Hire required Or
• CRT-Basic Life Support (BLS) - ARC American Red Cross Upon Hire required

About Corewell Health Outpatient Clinics 

Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area. 

How we will care for you, while you care for our patients 

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. 

• On-demand pay program powered by Payactiv 

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! 

• Optional identity theft protection, home and auto insurance, pet insurance 

• Traditional and Roth retirement options with service contribution and match savings