Community Operations Associate

Posted:
7/24/2024, 9:08:22 AM

Location(s):
Toronto, Ontario, Canada ⋅ Ontario, Canada

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Operations & Logistics

Workplace Type:
Hybrid

Aptos is a people-first blockchain on a mission to help billions of people achieve universal and fair access to decentralized assets in a safe and scalable way.

Founded by some of the original creators and maintainers that researched, designed, and built the Diem blockchain to serve this purpose, we have dedicated several years toward this mission. We believe the open-source Diem technology we have developed is an important foundation of a safe and scalable web3 world where everyone has more equitable opportunities to grow and access financial assets with lower fees and fewer intermediaries.  

Aptos (Ohlone for "The People") encompasses our mission and ethos for why we build.

Position Overview:

The Aptos Foundation is seeking a diligent, proactive Community Operations Associate to support our Head of Community. This role is instrumental in tracking and analyzing community metrics, facilitating effective communication and events, and ensuring that our community objectives are met with precision and efficiency.

This role sits on the Aptos Foundation and the location of this role is Remote Global, where they can sit anywhere in the world minus the USA. 

Key Responsibilities:

  • Monitor and track community metrics and growth, interpreting data to understand community trends.
  • Create and maintain dynamic dashboards and comprehensive reports for weekly and monthly community insights.
  • Collaborate closely with Regional Community Managers (CMs) to ensure seamless planning and execution of community events.
  • Keep our organizational tool, Notion, current with all upcoming events and announcements.
  • Facilitate introductions and connections between CMs and ecosystem projects for event organization.
  • Provide regular updates to the Head of Community, enabling them to offer strategic guidance and direction efficiently.
  • Track and report on community OKRs (Objectives and Key Results) to align with overall organizational goals.
  • Work closely with our Aptos Collective manager by tracking ambassador engagement and related metrics, then using this data to provide weekly and monthly reports.

 

Qualifications:

  • Proven experience in community management, operations, or a similar role.
  • Strong analytical skills, with experience in data tracking and report generation.
  • Proficient in using tools like Notion for organizational management.
  • Excellent communication and collaboration skills, comfortable working with diverse teams.
  • Highly proactive and able to identify new opportunities for improvement without being prompted.
  • Ability to work independently and handle multiple tasks simultaneously.
  • Strong problem-solving skills and a keen eye for detail.

 

Preferred Skills:

  • Familiarity with the blockchain and cryptocurrency industry.
  • Experience with community engagement in a tech or startup environment.

Our Benefits

  • 100% insurance premium coverage for medical, dental, and vision for you and your dependents (US Employees)
  • Equipment of your choice
  • Flexible vacation time, 11 holidays, and floating company days off 
  • Competitive Salary
  • Equity (RSUs)
  • Protocol Token Grants
  • 401k matching (US Employees)
  • Fun and inclusive in-person and digital events

Aptos is committed to diversity in the workplace, and we’re proud to be an Equal Opportunity Employer. We do not hire on the basis of race, color, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by local, state or federal law. All employment is decided based on qualifications, merit, and business need.

We are committed to providing a safe and secure hiring process for all applicants. Unfortunately, there are individuals who may attempt to impersonate Aptos or our employees for fraudulent purposes.
To protect yourself, please be aware of the following:
  • We will never ask you for payment of any kind during the application or onboarding process, including fees for background checks, training, or equipment.
  • We will always communicate with you using our official company email domain.
  • We will never request your personal financial information, such as your social security number or bank account details, during the initial application stages or via email or a video/voice call when onboarding.
If you encounter any suspicious activity or requests that seem out of the ordinary, please do not hesitate to report it to us at [email protected].