Posted:
4/23/2026, 9:22:52 AM
Location(s):
Arizona, United States ⋅ Charlotte, North Carolina, United States ⋅ Chandler, Arizona, United States ⋅ North Carolina, United States
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Operations & Logistics
Workplace Type:
Hybrid
Pay:
$79k/yr
About This Role
Wells Fargo is seeking a Platform Technology Center (PTC) Systems Operations Manager within our Technology organization. This role is responsible for managing systems operations functions that support enterprise platforms and infrastructure. The manager will lead a team of TechOps analysts, partner with internal stakeholders, and ensure systems reliability, operational efficiency, and alignment with compliance and risk management requirements.
In This Role, You Will
Manage a Systems Operations team of analysts responsible for monitoring installed systems and infrastructure
Engage with stakeholders and internal partners across the Systems Operations functional area
Identify and recommend opportunities to increase system efficiency and reduce manual intervention
Make decisions and resolve issues related to operating systems, application software, and system management tools to meet business objectives
Interpret and develop policies and procedures, ensuring alignment with compliance and risk management requirements
Collaborate and consult with analysts, Information Technology partners, and external vendors
Manage and support mid‑ to highly experienced analysts
Allocate people and financial resources for Systems Operations
Mentor and guide the development of direct reports and support hiring activities
Required Qualifications
5+ years of Systems Engineering and Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education
2+ years of leadership experience
Desired Qualifications
Experience supporting large‑scale enterprise or infrastructure platforms across multiple technologies or environments
Strong understanding of systems monitoring, operational tooling, and incident management, including on‑call support and escalation models
Experience driving automation and operational efficiency initiatives to reduce manual effort and improve system reliability
Experience working in a regulated or risk‑managed environment, with awareness of compliance and control requirements
Strong collaboration and communication skills, with the ability to partner effectively across technology and business teams
Job Expectations
This position offers a hybrid work schedule
Visa sponsorship is not available for this position
Posting End Date:
29 Apr 2026*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Website: https://www.wellsfargo.com/
Headquarter Location: San Francisco, California, United States
Employee Count: 10001+
Year Founded: 1852
IPO Status: Public
Industries: Banking ⋅ Financial Services ⋅ FinTech ⋅ Insurance ⋅ Payments
Visa Sponsorship: Sponsors work visas