We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. 

Hybrid

Job Description

Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

• Competitive Salary packages and performance bonuses
• Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
• Retirement savings benefit
• Rewarding culture that values wellness and well-being
• Performance Bonus
• Global network of industry experts
• Extensive training resources

US Retirement is a leading 401k provider in the United States, offering 401k retirement savings plans serving the small to large employer markets. RPS is a multi-location group that provides service and financial transaction support to over 53K plans, 3.1 million participants with $232 Billion in funds under administration.

Trust Operations is the back-office operations team responsible for custody, trading and reconciliation of US Retirement assets. The team is responsible for Trust platform setup, maintenance, unit value calculations and daily valuation of the platforms, money movement, cash and asset reconciliations, and reporting to clients and external partners such as fund families. We are seeking highly motivated individuals to grow, support and perform important job functions.

Job Description:

· Disbursement Accounts reconciliations to ensures that enough money liquidated to cover all payments as well as confirms that all payments were processed correctly.

· Reconcile federal and state taxes withheld from payments prior to remitting to the proper agencies and submit Daily Tax Remittance to John Hancock.

· Share Reconciliation to ensure the shares are in line with the Fund Family or Transfer Agents. Also be able to identify and resolve any work with Reconciliation team / external partners to resolve any cash and positions discrepancies that are over our threshold.

· Daily monitoring and processing of GA Trades that includes money movements and respond to rejects in a timely fashion.

· Reconcile, submit the daily Federal wire payments.

· Prepare & reconcile ACH credits/debits for file transmission to State Street Bank

· Perform RA reconciliation and preparation process

· Perform Cash Reconciliations, Banking application cleanup processes (CM Recon), Revenue sharing payment processing and other miscellaneous reconciliations to Identify & resolve individual discrepancies and efficiently to ensure systems are in balance

· Correct current and previous year tax records (AWD Tax Correction)

· Work within existing procedures and processes ensuring clear and concise documentation is created and maintained.

· Completed process improvements to minimize manual keying and improve accuracy.

Knowledge/Skills/Competencies:

· Graduate of a degree in business or equivalent work experience preferred

· Knowledge and understanding of the mutual fund funds industry

· Excellent Excel skills using advanced formula (i.e. VLOOKUP’S, PIVOT tables, Macros and Formulas)

· Knowledge and experience using Essbase/Smartview/Dart to retrieve information from Lawson

· Knowledge and experience working with a reconciliation tools would be an asset

· Experience performing manual reconciliations using excel

· Strong analytical skills and the ability to assimilate a large amount of information and summarize for management creating concise executive highlights and or recommendation

· Ability to meet daily deadlines in a fast paced and demanding environment

· Good analytical, conceptual, diagnostic, and problem-solving skills

· Accountability for any information released will be expected for this role

· Strong written and verbal communication, interpersonal, customer service and relationship skills

· Ability to work independently and as part of a team while under pressure to adhere to strict deadlines

· Trading and/or operational experience in investment management or financial services a plus

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].