Position Summary...

What you'll do...

Location: Bentonville, Arkansas ONLY

The Senior Technology Operations position is a critical leader in shaping the customer site experience, overseeing everything from visual services merchandising to content strategy to site functionality and online events and campaign planning & execution. You will drive impact, improvement, and innovation to create a truly frictionless online shopping experience and help our eCommerce business; Manages one or more work streams for the eCommerce Operations Execution organization by designing and implementing project plans, organizing timelines and deliverables; facilitating meetings involving stakeholder teams to analyze, plan, and implement project initiatives; recommending appropriate operational processes; communicating project status, details, timelines, and available resources; planning and executing resource allocation; finalizing, approving, and delivering projects; taking corrective action as necessary to drive project results. Manages activities and projects that offset operational expenses and mitigate loss; applying business measures and analyses to identify improvement opportunities; analyzing and interpreting information by using various analytical methodologies for one or more initiative work streams to improve business efficiency; developing creative solutions within business areas that reduce costs and meet business goals; using judgment to prioritize assignments; and ensuring data accuracy

You’ll sweep us off our feet if:

• You are customer/seller obsessed, relationship-driven, and thrive in a constantly evolving, fast-paced, dynamic environment.
• You understand how customers shop online and use strategic thinking and innovation to create a seamless and fresh site experience for our customers.
• You have strong problem-solving and analytical skills and can present quantitative and qualitative analyses, assessing metrics related to the business and offering recommendations based on data.
• You have an incredible focus on operational excellence and getting the fundamentals right and can identify opportunities for efficiency and improvement.
• You can simplify complex and ambiguous topics as well as communicate compellingly.
• You can organize, prioritize, and manage multiple projects simultaneously with the flexibility to shift priorities.
• You are results-oriented and enable connectedness, speed, and agility across the organization; support the translation of ideas between commercial and operational/technology teams into actions with accelerated delivery timeframes.
• You have high standards with a proven track record of efficient and effective execution, taking ownership, and holding project contributors accountable to produce exceptional results.

You’ll make an impact by:

• Owning business outcomes: Be directly responsible for identifying and actioning expansion opportunities for our biggest bets in new business models. Execute on scaling newly launched strategic initiatives critical to FCHW growth that will set Walmart Marketplace as an industry leader.
• Building strategic relationships: Maximizing relationships with new and existing internal and external stakeholders. Build effective ways of working across teams and drive collaboration and coordination across functions.
• Becoming an invaluable strategic partner to internal stakeholders: You’ll advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of the site’s strategic direction and execution.
• Operating with excellence: Identify opportunity areas that create efficiency, remove obstacles and improve business processes. Consistently deliver excellence, have the ability to present to all levels, and champion timeliness during a project lifecycle with key partners. 

Additional expectations & requirements:

Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.

Live our Values - Culture Champion - Models the Walmart values to foster our culture; holds oneself accountable; and supports Walmart's commitment to communities, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.

Live our Values - Servant Leadership - Is consistently humble, self-aware, honest, and transparent.

Embrace Change - Curiosity & Courage - Demonstrates curiosity and a growth mindset; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Embrace Change - Digital Transformation & Change - Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.

Deliver for the Customer - Customer Focus - Delivers results while putting the customer first and applying an omni merchant mindset and the EDLP and EDLC business models to all plans.

Deliver for the Customer - Strategic Thinking - Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.

Focus on our Associates - Diversity, Equity & Inclusion - Embraces diversity in all its forms and actively supports diversity of ideas and perspectives, as well as diversity goal programs.

Focus on our Associates - Collaboration & Influence - Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.

Focus on our Associates - Talent Management - Contributes to an environment allowing everyone to bring their best selves to work, demonstrates engagement and commitment to the team, and recognizes others' contributions and accomplishments. 

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $80,000.00-$155,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.Option 2: 5 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 2 years’ experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America