Posted:
8/20/2024, 8:28:34 PM
Location(s):
Old Toronto, Ontario, Canada ⋅ Ontario, Canada
Experience Level(s):
Junior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Workplace Type:
Remote
Company Overview
Aucto is a SaaS platform and marketplace that helps some of the largest companies in the world identify, manage, repurpose, and sell their industrial machinery, equipment, and materials. Our technology is disrupting a highly fragmented $400B+ market by turning asset management into a strength for our customers with our cutting edge technology focused on transparency, simplicity, and sustainability.
Our business and the industrial market are rapidly growing - today we work with Fortune 500 companies in the manufacturing, energy, food, and aerospace verticals. We are onboarding customers quickly as economic savings, shipping and manufacturing delays, and social forces such as net-zero goals drive more enterprises to prioritize asset recovery.
About the Role:
We're seeking a detail-oriented, highly organized, and energetic individual to join our growing Customer Success team! This team works remotely & ensures our customers have a world-class experience when using our products and transacting on the Aucto Marketplace. Some key ways you will accomplish this are by responding to support requests via phone and email, collecting payments, coordinating shipping and pickup appointments, and providing product training to customers. We take great pride in offering outstanding customer service and always go the extra mile to make every interaction count. If this sounds like you, we would love to chat!
This individual must be located in the Greater Toronto area. They will work from their homes with semi regular inperson days with other members of the team.
What you'll do:
What we're looking for:
Website: https://www.aucto.com/
Headquarter Location: San Francisco, California, United States
Employee Count: 11-50
Year Founded: 2015
IPO Status: Private
Last Funding Type: Seed
Industries: E-Commerce ⋅ Industrial ⋅ Marketplace ⋅ Online Auctions