Job Summary

Provide direction, support, coordination and leadership for the Project Management Team, Sales Teams of Owner, and Front Line.  Ensure proper focus is maintained on achieving 110% of projected sales volume goals through the implementation of our Total Quality Management principles.

Expected Contributions

• Develop and implement overall project strategies in coordination with the Project Director and On-Site sales management team.
• Ensure profitability of Starwood Vacation Ownership, Inc./Cancun by exceeding revenue targets at or below budgeted expense.
• Management of price and pace through inventory, sales commissions and the Project proforma.
• Forecast and budget annual sales targets.
• Day-to-day interface with sales and marketing administrative functions.
• Ensure Project’s compliance and commitment with all corporate policies and procedures.
• Provide direction and assistance in the development of On-site sales training and development programs.
• Provide direction and assistance in the development of Tour Guide, Tour Guide II and Team Leader programs.
• Properly communicate information and feedback to sales and management team regarding performance criteria and employee culture.
• Coordinate the overall sales and management strategy, specifically the overall selling process and commitment to closing escrow on all sales.
• Project and manage revenue forecasts and trends with Project Director.
• Lead by example, specifically provide direction in developing the management and leadership skills of the management team.  Develop strong employee team culture.
• Properly implement sales meetings, staff meetings and performance evaluation process and guidelines.
• Ensure that a proper sales balance of inventory is maintained through use of sales compensation and FDBs.  Maintain or beat FDB budget.
• Properly analyze all sales/marketing program efficiencies and performance and regularly communicate with marketing.
• Develop a high-performance sales team through the proper recruitment, selection, training, and coaching processes/procedures. Performances manage non-productive employees.

Candidate Profile

• College degree in a related field preferred.
• Minimum of five (5) years’ experience in sales management with at least two (2) years in a director level position within the vacation membership industry.
• Proven successful track record in Vacation Membership Program sales.
• No prior record of misconduct or misrepresentation.
• Advanced computer skills for reporting and communication purposes.
• Excellent written and verbal communication skills.

• Strong interpersonal and persuasiveness skills.
• Detail oriented, ability to handle multiple priorities in a fast-paced environment.
• Must be results-oriented with ability to be flexible.
• Ability to understand and interpret financial data.
• Positive attitude and supportive team-based approach toward the attainment of the program’s short- and long-term goals.
• Must be able to motivate associates in a positive manner.
• Strong supervisory, managerial, development and coaching skills.
• Excellent leadership skills demonstrating adaptability, flexibility, and team orientation.
• Strong ability to exercise sound judgement in evaluating situations and making decisions.
• Mathematical Reasoning - The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues. 

• Bilingual, ability to speak English and Spanish fluently.

• Ability to work flexible hours and days. It is anticipated that the position will require working a provided Monday-Friday schedule. Occasionally a six- or seven-day work schedule and/or Holidays will be required.
• Stands, sits, or walks for extended periods. Ability to climb stairs.
• Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 35 pounds without assistance.

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Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.