Posted:
9/9/2024, 12:34:18 AM
Location(s):
Kansas, United States ⋅ Overland Park, Kansas, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
Saint Luke’s South and the Community Hospitals in the Overland Park/ Kansas City, KS area is seeking a Supervisor for Patient Access to join our team. This position is responsible for ongoing daily operations of the Patient Access department. The Supervisor ensures that quality standards are continually achieved by the department by training, coaching, evaluating, hiring and motivating all staff, ensuring that adequate staffing is always available to operate the department, assists in establishing and monitoring quality assurance programs.
Shifts: Friday- Monday 4 10's: 10:00am-8:00pm
Responsibilities:
Establishes and reviews standards and work procedures for all Patient Access staff in accordance with established policies and practices of the facility
Plans work schedules, hours, areas of work, and job duties to ensure adequate staffing of Patient Access Representatives
Interviews, selects, hires, evaluates, Patient Access Representatives
Orients, trains, develops, and supervises all day shift housekeeping staff
Schedules major project work, assuring that adequate staff and supplies are available
Conducts staff quality audits, coaching
Assists Department Manager with budgets
Reports monthly goals and accomplishments
3 years' experience with hospital or physician revenue cycle experience with patient registration, scheduling, insurance verification, claims, follow up, denials, payment variance, payment posting, or customer service and experience in team leadership roles may be substituted in lieu of associate degree. Your priority will be customer service and engagement in the way you interact with patients, visitors, and associates daily to ensure Saint Luke’s is “The Best Place to Get Care, The Best Place to Give Care.”
Why Saint Luke’s?
We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees:
Medical health plans
Tuition reimbursement
Leave of Absence, PTO, Extended Sick Leave, and various Welfare plans
Retirement contributions
Employee Assistance Program
Applicable Experience:
Less than 1 yearAssociate DegreeThe best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.
Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.
Website: https://saintlukeskc.org/
Headquarter Location: Kansas City, Missouri, United States
Employee Count: 10001+
Year Founded: 1882
IPO Status: Private
Industries: Health Care ⋅ Health Diagnostics ⋅ Hospital ⋅ Non Profit