Acute Care Technology

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
 

Job Summary

As a Clinical Support Specialist, you will have ownership of Clinical Programs, specialized clinical events and activities throughout both the pre- and post-sales stages focusing on improving patients outcome. You will be responsible for positioning, scheduling, and delivering impactful and meaningful Clinical Programs across your region. In addition, you will serve as a key clinical resource, supporting both the sales and marketing teams with your expertise.

This is a remote role with high levels of travel in the MEA region

Essential Functions

• Act as a clinical specialist in positioning, promoting, aligning, scheduling and delivering Clinical Programs
• Initiate strategic conversations with sales- and marketing teams as well as Business Partners and end-users on the importance of high-quality CPR and Clinical programs
• Be a passionate advocate for Clinical Programs and the strategic process behind this
• Serve as a clinical expert as it relates to resuscitation, including, but not limited to, AHA/ERC guidelines, clinical practice and translational research

Qualifications

• Resuscitation Officer, ICU/ED/CCU/Anesthesiology Nurse, physician or Paramedic with a minimum of 3-5 years of experience in the critical or emergency care setting
• ALS/APLS certification, instructor level preferred
• Experience educating Health Care Providers
• Demonstrated written and oral communications skills in English, including strong presentation skills and being able to effectively convey information
• Technically savvy with electronic media, computer skills.
• Experience with resuscitation and a passion for improving patient outcomes
• Analytical and problem-solving capabilities
• Fluent English and Arabic required. French would be advantageous.

Interpersonal Skills

• Being able to motivate, inspire and guide colleagues, Business Partners and customers
• Demonstrates flexibility, autonomy, self-motivation, initiative and professionalism
• Strong awareness of both verbal and nonverbal communication
• Builds strong relationships with internal and external customers
• Analytical and problem-solving capabilities
• Strong proactive approach

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