Job Title: Director of Operations – Executive Information Services (EIS)

Reports To: EVP, EIS/EAS/HCOR

Business Unit: Executive Information Services (EIS)

About the Role

As the Director of Operations for Executive Information Services (EIS), you will lead the daily operations and financial health of EIS. You'll also support the wider business, which includes Eagle Advantage Solutions (EAS) and Harris Corrections (HCOR).

Your main goal is to ensure our operations run smoothly, on time, and within budget. You'll manage processes, schedules, and make sure teams are accountable. Working closely with our Finance team, you'll help with accurate forecasting, budget control, and reporting across all three business units.

You will be the operational partner to the EVP, allowing them to focus on growing the business. Your work will ensure EIS continues to meet its commitments, manages its finances well, and keeps growing its revenue.

What You'll Do

• Lead daily operations for EIS, making sure we meet our business goals.
• Manage scheduling and processes to ensure we deliver on customer and revenue promises.
• Work with Finance on budgets, forecasts, and reports for EIS, EAS, and HCOR.
• Drive excellent delivery, focusing on efficiency, cost control, and strong operational practices.
• Act as a key link between staff, leadership, and the EVP, ensuring clear communication and solving problems.
• Help the EVP focus on growth, new acquisitions, and long-term plans.
• Improve our operational processes to make them more efficient and scalable.
• Track and report on key operational and financial numbers to ensure we hit our targets.

What You'll Bring

• At least 3 years in operations management, with 1 year or more in a leadership role.
• Strong understanding of finance, with experience in forecasting, budgeting, and managing costs.
• Proven ability to lead different teams and achieve operational goals, ideally in a software or technology company.
• Experience with public safety software or government technology is a plus.

Your Skills

• Strong leadership and organizational skills, able to handle many tasks at once.
• Excellent communication and people skills, able to influence others at all levels.
• An analytical mind, able to understand financial and operational data to make good decisions.
• Focused on results, with an emphasis on efficiency, accountability, and getting things done.
• Able to thrive in a fast-paced environment and adjust to changing business needs.

Compensation

• A competitive salary that matches Director-level responsibilities.
• Eligible for company benefits and incentive programs as per Harris policies.