Job Description:

At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. 

The Senior Strategic Portfolio Demand Manager is responsible for managing and optimizing the organization’s demand planning processes. This role is crucial in ensuring that project demand aligns with available resources, enabling the successful delivery of strategic initiatives. The Senior Demand Manager will work closely with the Sr. Strategic Portfolio Resource Manager, program managers, project managers, department heads, and senior leadership to balance workload, manage capacity, and support effective decision-making.

What you will do to contribute to the company's success​

1. Strategic Portfolio Management

• Lead the development and ongoing management of the organization’s project portfolio, ensuring alignment with strategic objectives.
• Lead the prioritization and selection of projects and initiatives based on strategic value, risk, and resource availability.
• Establish and maintain a portfolio management framework, including processes, governance, and tools to support effective decision-making.
• Monitor portfolio performance, providing regular updates to senior leadership and making recommendations for adjustments as needed.

2. Demand Management

• Manage the demand management process, including the identification, assessment, and prioritization of project requests and initiatives.
• Collaborate with business units to gather and analyze demand forecasts, ensuring they align with strategic objectives and resource capacity.
• Develop and maintain a demand management framework to streamline the intake, evaluation, and approval of new projects.
• Monitor and report on demand trends, providing insights and recommendations to senior leadership for better alignment with business priorities.

3. Process Improvement

• Continuously review and improve demand and resource management processes, tools, and methodologies to enhance efficiency and effectiveness.
• Stay up-to-date with industry best practices and incorporate them into the organization’s demand and resource management strategy.
• Lead initiatives to automate and streamline resource and demand planning processes, reducing manual effort and increasing accuracy.

4. Reporting and Analysis

• Generate regular reports and dashboards to provide visibility into demand, resource utilization, capacity, and related KPIs.
• Conduct in-depth analysis of resource and demand data to identify trends, risks, and opportunities for improvement.
• Present findings and recommendations to senior leadership and other stakeholders to support informed decision-making.

5. Stakeholder Collaboration

• Act as the primary point of contact for demand and resource management inquiries, collaborating with project managers, department heads, and senior leaders.
• Facilitate regular meetings with stakeholders to review demand forecasts, resource allocation, and capacity planning.
• Provide guidance and support to project teams on resource management best practices and tools.
• Other duties as assigned

Qualifications

• Bachelor's degree in Business Administration, Project Management, Operations Management, or a related field.
• Relevant certification (e.g., PMP, PfMP) is preferred.
• 6-8 years of experience in demand management, resource management, project management, or a related field, with at least 3 years in a senior or leadership role.
• Strong understanding of demand forecasting and resource management principles.
• Proficiency in resource planning and project management tools (e.g., MS Project, Smartsheet, or similar).
• Excellent analytical skills, with the ability to interpret data and make data-driven decisions.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.

Core Competencies 

• Committed: Values each and every customer, while working hard to keep their business and support our communities. 
• Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. 
• Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding. 
• Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. 

Benefits

Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: 

• Medical, dental, and vision plans – start when you start! 
• Life insurance (self, spouse, children)
• Paid time off (vacation, holiday, and personal/sick days) 
• 401(k) - 100% company match (match program starts immediately, up to 5% of eligible compensation)
• Group Legal plan with Identity Theft Protection

Additional Perks 

• Tuition reimbursement (up to $5,250 on 1st year) 
• Annual community support to various organizations across the U.S. 
• Associate recognition & awards programs
• Advancement opportunities 
• Collaborative work environment 

We’re an Award-Winning Organization!

• 2021 to 2023 Forbes’ “America’s Best Midsized Employers”

Our Commitment

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
 

Pre-hire Processes

Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. 

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