IT Operations Manager

Job Category: Project and Program Management

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Continental US

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CACI is seeking an innovative IT Operations Manager to lead a team of cross functional and technical professionals to support the Department of Department of the Air Force (DAF) Enterprise Information Technology as a Service (EITaaS) program.

This role is based in Chantilly, VA and offers the opportunity to work with a team of seasoned staffing, technical, and program management professionals who thrive on supporting our client's mission and growth objectives.

More About the Role:

The IT Operations Manager will be responsible for leading, designing and implementing engineering operational governance, process and procedures. Will manage regional based teams responsible for the proper operations of hardware\software across the Department of the Air Force in support of the EITaaS Contract. Responsible for providing recommendations on how to align short- and long-term engineering operational strategy, performance measures and fiscal impact.

You will have the following:

• Experience managing IT infrastructure for Servers, Communication Circuits, and the patching\maintenance of those components
• Experience managing a team of personnel supporting Tenable solutions
• Experience managing a team of personnel supporting Microsoft Endpoint Configuration Manager solutions (or prior versions)
• Experience managing a team of personnel supporting Azure Intune
• Experience working with the Operational commands of the 16th Air Force
• Experience managing teams across multiple geo-graphical regions around the globe
• Familiarity with the System Engineering Life Cycle or System Development Life Cycle
• Current Secret security clearance

Responsibilities:

• Assess a diverse operational landscape and determine industry best practices using information technology tools for automation and orchestration.
• Work and architect with multiple partners in a hybrid computing environment to ensure operational efficiencies across all platforms.
• Assess and plan for the organization’s future needs.
• Prepare governing principles and standards to guide future decision making pertinent to operational domain.
• Determine appropriate operational controls, tools and processes that supplement and enhance the organizations compute environment.
• Partner with IT Leadership team to lead delivery operational metrics.
• Remains current on endpoint monitoring technologies, architecture and operations trends.
• Perform engagement management responsibilities, including performance reviews, task delegation, project scheduling, project financials, quality review and client management.
• Interview experienced candidates.
• Perform daily standups delivering operational health metrics to various stakeholders
• Establish SOP’s and Policy on operational reporting and after action reports
• Lead and design robust change management practices for operational control of all DAF endpoints
• Lead and manage the daily activities of Tier 2 administrations, and Tier 3 support engineers

Required Skills:

• Experience leading architecture and design of highly scalable, available, and elastic solutions that implement industry best practices.
• Expert in leading Operational excellence in projects of large-scale.
• Expert in leading technical migration, integration and consolidation activities.
• Experience working with 16th Air Force Operational Commands
• Prior Management experience leading large-scale initiatives.
• Ability to develop point papers, briefings and presentations, and make formal oral presentations of these materials to all levels of government personnel.
• 15+ years of experience in at least two IT disciplines (enterprise architecture, IT operations, solution architecture, data architecture, application development, infrastructure). Bachelor’s degree in relevant field my be substituted for 5 years of relevant experience; Master’s degree in related field may be substituted for Bachelor’s degree and 8 years relevant experience.
• Experience implementing and tracking service level or metrics reporting.
• Experience developing best practices for production support and governance.
• Experience overseeing operational management policies and procedures.
• Prior experience providing operational management and support across wide geographical area(s).

Desired Skills:

• Relevant DoD Cyber Security focused experience
• Financial background/experience
• Bachelor’s degree from an accredited college or university in Computer Science, Information Systems, Business Administration/Accounting, or other relevant field.

What We Can Offer You:

• We’ve been named a Best Place to Work by the Washington Post
• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
• We offer competitive benefits and learning and development opportunities.
• We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
• For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

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What You Can Expect:

 

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

 

An environment of trust.

CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

 

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

 

Your potential is limitless. So is ours.

Learn more about CACI here.

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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

The proposed salary range for this position is:

$99,800 - $219,600