Position Summary

Journey Home Case Managers spearhead mobile and on-premises client outreach, intake, assessment, and low-threshold to intensive case management: develop and manage individualized care plans, coordinate resources and wrap-around services, transport clients to appointments, connect clients with shelter and housing, facilitate health, mental health, and substance use disorder treatment, arrange travel and transportation, and help clients reunite with family, support networks, and careers for long-term well-being and housing stabilization. In this role, you will create, develop, and steward a caseload of approximately 20-25 clients at various stages of their journey toward housing stabilization and help approximately 3-5 people per month progress from homelessness toward housing stability.  

Journey home case managers are assigned a regular shift (such as AM, PM or Graveyard). You must be flexible and available to work outside of their regular shift when assigned. And must be available to work special events or serve as emergency workers when required by community need. Shifts may be reassigned or rotated (within the parameters of the CBA) as the business needs of the operations change.